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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

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4.88

Based on 7,969 reviews, last reviewed 10th Jul 2026

50050% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very easy helpful and car was sorted very quickly hi... Very easy helpful and car was sorted very quickly highly recommended Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very good company having been with them for about 10 years

Never had a problem could always talk to someone if needed very helpful and have recommended to friends and family Reviewed on: 22nd July 2022

Very helpful, understanding of student address circumstances

Took student address circumstances into consideration. Understanding of bursaries and other non-typical income. Flexible with term lengths. Reviewed on: 22nd July 2022

Excellent service

I'm now on my second car financed with first response, really easy application process on their app and super fast decision . Highly recommended. Reviewed on: 22nd July 2022

Efficient great car finance

Extremely quick helpful and very informative. Had great communication and fantastic service Reviewed on: 22nd July 2022

Absolutely first class Finance Company!

When dealing with "First Response" Finance Company 1 year ago, we found them to be very professional in their approach to their customers and nothing was too much trouble in dealing with us and getting us to understand everything very clearly! I thoroughly recommend "First Response" Finance Company to anyone who wish to use them. With very best regards, Mrs Shirley Griffiths. Reviewed on: 22nd July 2022

Fantastic company

I have recently purchased my second car through first response finance, having had no problems with using this company I have used them a second time round.. fantastic support all the way through application and finally purchasing vehicles, would highly recommend.. Thank you for your continued support and will definitely be using again in the future Reviewed on: 22nd July 2022

Happy to be with you

Can't go wrong. Help you as much as they can Reviewed on: 22nd July 2022

Very exceptionally

Their customer service is phenomenal Reviewed on: 22nd July 2022

Outstanding finance

Outstanding, got made redundant and with newborn a toddler and disabled teenager, also being single mum they helped me out so much, can't thank them enough, so easy to do and never had any issues... fantastic company... u will not go wrong with going with them... especially in ur time of need!!! Thank u so much for making my life a little easier A ***** Reviewed on: 22nd July 2022

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