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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7965 reviews)

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4.88

Based on 7,964 reviews, last reviewed 10th Jul 2026

49850% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Easy to apply, great help when phoning with issues Easy to apply, great help when phoning with issues Reviewed on: 10th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7965)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick Easy & A really good "find a dealer" system

Quick and easy They text you if you need to do anything after application so you don't need to keep logging in to a PC Payment was made to dealer really quickly meaning we could pick up our new vehicle ASAP Reviewed on: 22nd July 2022

Very easy and straightforward service

Always had good service, and excellent advice when required. Kept up to date and explained the processes to go through. Reviewed on: 22nd July 2022

Great company

Used this company several times now. Always had great customer service, always let me know of any changes or anything I needed to be aware of in plenty of time. Would recommend highly and have done so to many friends and family. Reviewed on: 22nd July 2022

First response

Absolutely first class service in organising my car finance. Will definitely use them again Reviewed on: 22nd July 2022

Careing people

I've used this company because they lesiten and work with You Reviewed on: 22nd July 2022

A finance company with heart!

A great finance company that truly are there for their customers. They were great at communicating, fast and very reliable Reviewed on: 22nd July 2022

Brilliant customer service

Anytime I have needed any help regarding my loan agreement the staff on the phone have always been very gracious and helpful. Would recommend to everyone and will almost certainly use again in the future. Reviewed on: 22nd July 2022

Car finance

I have been with them for many years and I will go on using them because they are the best Reviewed on: 22nd July 2022

Quick efficient helpful

Second time of using and very easy to apply all online but happy to help on telephone. Prompt decision clear costs and Easy to use portal. Reviewed on: 22nd July 2022

Excellent

Always helpful and there to help when needed staff always happy to help Reviewed on: 22nd July 2022

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