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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7087 reviews)

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4.95

Based on 7,087 reviews, last reviewed 24th Apr 2026

15200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Secured finance even though in a IVA where other wou... Secured finance even though in a IVA where other wouldnt help despite leasing a vehicle for 6yrs with no missed or late payments, so although the repa... Read more Reviewed on: 24th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7087)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great friendly service and was able to help me when other company's couldnt

All round great experience . Phoned me when they said they would and got everything sorted quickly and hassle free would definitely recommend Reviewed on: 13th August 2021

Brilliant service

I’ve had two cars on finance from ‘first response finance’ and both times have been great service, always so helpful in what type of car I have needed and finding the right loan for me. Affordable and amazing service! What more could you want? Reviewed on: 13th August 2021

Very happy

Customer service is very good they listen to you I have been with this company twice now and they get you finance even if you have bad credit I really recommend first response finance Reviewed on: 13th August 2021

Very fast

Been to look at a car worked that fast I picked it up with in 24 hours of looking at it Reviewed on: 13th August 2021

Quick and professional.

As an NHS front line community nurse when my car broke down it meant I couldn't work. First response helped with finance very quickly and professionally, with understanding and kindness. This meant that I was back working within a few days. Reviewed on: 13th August 2021

Very understanding and patient company

They waited on my insurance payout for 7 weeks and didn't presume me. . Very happy too help Reviewed on: 13th August 2021

Helpful

I found first response finance very helpful and friendly, they even gave a a courtesy car while I was waiting for my car to be ready nothing was to much for them. Reviewed on: 13th August 2021

Brilliant

Very helpful helped as my first car broke down paid new dealer set new finance kept me updated Reviewed on: 13th August 2021

Helpful and friendly

I have used these guys twice now and they always go the extra mile to help me. I recommend them to all my friends Reviewed on: 13th August 2021

Car finance without the hassle

Brilliant company, moved finance about so I could get a new car with no hassle at all. Reviewed on: 13th August 2021

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