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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7812 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7812)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent finance provider

Clear communication and quick payments for 3 vehicles I've financed through First Response Finance. Reviewed on: 22nd July 2022

First Response Finance

Very happy with the service and assistance offered by First Response Finance, simple applying process. Find the right car, let them know the details and Finance details arranged the same day.. Reviewed on: 22nd July 2022

Support and understanding

Customer service team always readily available and in particular when I had some difficult personal issues they were very supportive throughout Reviewed on: 22nd July 2022

Brilliant company

So helpful from the start making sure wee got the correct payment plan especially when I could understand the sums when picking plans he took the time out to explain and help me decide the best option for me very friendly and kind Reviewed on: 22nd July 2022

Professional, friendly, fast!

great team at FRF, courteous, friendly with no judgement if they can help you they will and always polite and helpful at all stages! Reviewed on: 22nd July 2022

Good one

I have had no trouble from them there there to help out when I need it I have a car and I bike Finance with them I’m happy to us them agin and a agin and be happy to tell people about them witch I have so they should get this hands down Reviewed on: 22nd July 2022

Absolutely fantastic

Finance in place within 24hrs . Fantastic from the get go Reviewed on: 22nd July 2022

Well organised

Always out to help and very responsive, would recommend a friend, staffs are always out to suggest ways of repayments. Reviewed on: 22nd July 2022

Top finance company

It’s the best company ever. If you want a car finance you have to call them! Reviewed on: 22nd July 2022

Lovely people

Most friendly nicest people I’ve ever dealt with. Not like most finance companies that just want your money. Their staff are a pleasure to deal with Reviewed on: 22nd July 2022

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