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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7102 reviews)

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4.95

Based on 7,102 reviews, last reviewed 24th Apr 2026

16700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer care was excellent Very knowledgeable on th... Customer care was excellent Very knowledgeable on their products and very welcoming Reviewed on: 24th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7102)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Simple and does the job

I would recommend this company for the communication through all the time with them.and value them highly Reviewed on: 13th August 2021

Very easy!

Having been out the country for over 10 years many lenders did not entertain me. However First Response were so easy to deal with and only a couple of phone calls later I was approved and paid out! Reviewed on: 13th August 2021

Excellent customer service,

First Response helped me to get my dream car when no one else would. Reviewed on: 13th August 2021

Joe

I have had a car finance with them now for over 6+ years and counting… Their customer service is one of a kind… their help and support is un-comparable… I am now on my third (3) car finance loan with them… Reviewed on: 13th August 2021

Superb company

I’ve been with this company for 7 years and I choose as a customer not to use anyone else they are reliable and a really friendly and professional company Reviewed on: 13th August 2021

Really helpful and went the extra mile to get me new car

Really helpful and went the extra mile to get me new car Reviewed on: 13th August 2021

Amazing service

As a first time driver finding finance, this company made me feel comfortable and allowed me to talk through my options with help. The customer service is amazing and I have not had any issues with payments or contact since I started with them. I recommend this company to other first time drivers. Reviewed on: 13th August 2021

Brilliant

It has been an easy process so far and I don't get bombarded with calls or emails Reviewed on: 13th August 2021

Great customer service

Great customer service very helpful when phoning to discuss my account and explaining what everything ment and how the early settlement payments worked and giving me with rubbish credit history the chance to be able to buy my 3rd car with them overall great customer service really helpful would recommend them to everyone Reviewed on: 13th August 2021

Fantastic

I would recommend first response to anyone looking for finanace they have a fast/ reliable service Reviewed on: 13th August 2021

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