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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7120 reviews)

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4.95

Based on 7,120 reviews, last reviewed 27th Apr 2026

18400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Helpful friendly staff, Speedy Service Helpful friendly staff, speedy customer service Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7120)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fast and great customer service

My daughter recommended I use this company. They were fast and kept in touch until everything was in place. Easy to contact by phone and helpful when I needed to change my payment date. I can't fault them! Reviewed on: 13th August 2021

Customer service

Really good customer service and very helpful people Reviewed on: 13th August 2021

Amazing company

First response has been a great company to deal with. When I got my car all I had was issues with it from the dealership I got it from and they kept messing me around. First response took action as soon as I give them a call and they got it sorted with the dealers. After this I have not had one problem with my car. Reviewed on: 13th August 2021

Great Customer Service

I had previously used First Response for my car finance which I found to be good so I didn't hesitate to use them again for my new car. Again the service was excellent and I received my finance and new car. One happy customer. Reviewed on: 13th August 2021

Great finance company always on the customers side

I have used first response a few times for car finance and I would not go any where else their level of customer care is exceptional they are always doing everything possible to help the customer Reviewed on: 13th August 2021

Fabulous

This is the 2nd time I have taken finance with this company Constant support throughout the process Quick and easy Competent staff 100% recommend Reviewed on: 13th August 2021

Help when I needed it

I was struggling to buy a car, these guys helped. Obviously interest was higher but it did allow me to buy my dream car Reviewed on: 13th August 2021

Brilliant company

Brilliant company. They were more than helpful and website is easy to navigate. Highly recommend Reviewed on: 13th August 2021

Very helpful staff and simple, easy to understand products

I wish all finance companies were as easy to deal with than First Response Finance. They gave me finance when noone else would. Reviewed on: 13th August 2021

Quick and easy

Found a car, called up for finance, helped us through all the paperwork collected the car. As easy as that would definitely recommend after the service we received Reviewed on: 13th August 2021

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