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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7108 reviews)

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4.95

Based on 7,108 reviews, last reviewed 25th Apr 2026

17300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They are very helpful and a great service if you are... They are very helpful and a great service if you are looking to save money and spread the cost Reviewed on: 25th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7108)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

FRF THANKS

Without first response finance I would of found it difficult to get to work as my car was dropping to bits I had just started a new job and it was barley getting me there although I had only been working a short time and my credit wasn’t the best they gave credit for a nearly new car and have been working for past 3years thanks first response keep up the good work. Reviewed on: 13th August 2021

Friendly and helpful

From the beginning this company have been so helpful and friendly always made me feel at ease and will.always go that extra mile to help you. Reviewed on: 13th August 2021

Miss L

I had a good experience with the company they were very helpful and explained everything to me would recommend to friends Reviewed on: 13th August 2021

Amazing service

I was a little stressed at the idea of getting finance, along with not having some good credit. But First choice staff put me at ease, called me to ask me a few questions and within a few hours I was approved. Now I'm driving a great car at a price that's good for me each month. Really great level of customer service great staff. Really recommended them to friends. Reviewed on: 13th August 2021

Communication

Clear communication and answered all questions I had when I first got the finance! Would definitely recommend Reviewed on: 13th August 2021

Friendly and realistic

I have now taken out two loans for vehicles with First Response Finance, one for a motorbike and the latest for a car. On both occassions the team from First Response was friendly, understanding and a pleasure to deal with. I would diffinately recommend them. Reviewed on: 13th August 2021

Really helpful

Needed finance to purchase my first motorcycle. They gave me a decent rate according to my creditscore and it still works out cheaper then anywhere else. Reviewed on: 13th August 2021

Brilliant service

Fast quick finance with no faff, work with customers especially those with bad credit to come to an affordable plan Reviewed on: 13th August 2021

Quick, friendly, understanding

First response rang me and my car finance was sorted within hours, they lady I spoke to was lovely she was understanding of my situation and that didn’t affect me getting the finance I needed for a car, I would definitely recommend this company to anyone I no, and definitely will use them again if needs be. Reviewed on: 13th August 2021

Relible

First response are a reliable compainy and do what they can to help you out Reviewed on: 13th August 2021

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