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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7960 reviews)

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4.88

Based on 7,957 reviews, last reviewed 8th Jul 2026

49550% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Could never fault and alway polite excellent custome... Could never fault and alway polite excellent customer service nd always goes the extra miles to help Reviewed on: 8th July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7960)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best finance company I've dealt with

When I applied for my car finance it was straight forward & had no issues - will definitely use them again Reviewed on: 22nd July 2022

Superb

Fantastic service, helpful, easy friendly. Highly recommended. I will use this company again. 5* Reviewed on: 22nd July 2022

Amazing customer service

After getting a finance with First response, my journey with them have been great- every time I call the customer service team they would always make sure I leave the call happy. I love their customer service team ! Reviewed on: 22nd July 2022

Excellent service, would highly recommend

From start to finish, my application was handed brilliantly Reviewed on: 22nd July 2022

Great Service

Was easy to apply, very helpful and can manage account online. Offered me a loan that was affordable for me when others wouldn't. Excellent. Reviewed on: 22nd July 2022

Satisfied

Very helpful understanding, quick response and pleasant Reviewed on: 22nd July 2022

2 days to get into my new car

Brilliant team. 2nd car with first response. And Apr getting lower and lower everytime. Thanks again Reviewed on: 22nd July 2022

Excellent service

Very helpful. Quick response. Totally and already have recommended people. Reviewed on: 22nd July 2022

Best finance company!

Only finance company who gave me a chance. Amazing customer service always there to help and resolve issues. Great website and easy to use and pay off if you feel like paying more off than you need to. Overall absolutely amazing service and would recommend to anyone who needed finance. Reviewed on: 22nd July 2022

Absolutely first class!

I’ve used First Response now, for various vehicles over the years. They always endeavour to do whatever they can to suit my needs. Always provide a first class service. Would always use them again and highly recommend. Reviewed on: 22nd July 2022

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