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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7126 reviews)

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4.95

Based on 7,126 reviews, last reviewed 27th Apr 2026

19000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Being refused from other companies first response wa... Being refused from other companies first response was the only one that was able to offer me the finance they are very thoughtful to your circumstanc... Read more Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7126)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Miss L

I had a good experience with the company they were very helpful and explained everything to me would recommend to friends Reviewed on: 13th August 2021

Amazing service

I was a little stressed at the idea of getting finance, along with not having some good credit. But First choice staff put me at ease, called me to ask me a few questions and within a few hours I was approved. Now I'm driving a great car at a price that's good for me each month. Really great level of customer service great staff. Really recommended them to friends. Reviewed on: 13th August 2021

Communication

Clear communication and answered all questions I had when I first got the finance! Would definitely recommend Reviewed on: 13th August 2021

Friendly and realistic

I have now taken out two loans for vehicles with First Response Finance, one for a motorbike and the latest for a car. On both occassions the team from First Response was friendly, understanding and a pleasure to deal with. I would diffinately recommend them. Reviewed on: 13th August 2021

Really helpful

Needed finance to purchase my first motorcycle. They gave me a decent rate according to my creditscore and it still works out cheaper then anywhere else. Reviewed on: 13th August 2021

Brilliant service

Fast quick finance with no faff, work with customers especially those with bad credit to come to an affordable plan Reviewed on: 13th August 2021

Quick, friendly, understanding

First response rang me and my car finance was sorted within hours, they lady I spoke to was lovely she was understanding of my situation and that didn’t affect me getting the finance I needed for a car, I would definitely recommend this company to anyone I no, and definitely will use them again if needs be. Reviewed on: 13th August 2021

Relible

First response are a reliable compainy and do what they can to help you out Reviewed on: 13th August 2021

Loan for car

As i had a not so good credit score i didn’t think I would get finance but need a car desperately for work Got in touch with First Response Finance on the Tuesday and had my new car on the Saturday First Response made everything so easy and clear to understand. Excellent,would definitely recommend them. Reviewed on: 13th August 2021

Great people

I was able to get approved even doe it was closing time as the car dealer was not professional I stayed till the end and first response finance help me to drive home with no delays thank great people Reviewed on: 13th August 2021

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