Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7112 reviews)

View other First Response Finance products

4.95

Based on 7,112 reviews, last reviewed 25th Apr 2026

17700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Friendly and professional customer service, had ple... Friendly and professional customer service, had pleasure to communicate with Omar from this company. Explained all process and prompt acceptance for ... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7112)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

The best of the best!

Amazing company from start to finish! I struggled to get finance but first response trusted me and helped me out big time! I’m now building my credit score up thanks to them and i couldn’t have had a better experience! Reviewed on: 13th August 2021

Gave me a chance when no one else would

Excellent service, extremely helpful and easy. Reviewed on: 13th August 2021

Great Service and Easy

Whole process of securing the loan was done from my desk at home while working. Very easy and straightforward process. They answer any questions you have Reviewed on: 13th August 2021

Amazing Service

When obtaining my first car on finance, the advisor I dealt with was so polite, professional and helped me get the best price available. Reviewed on: 13th August 2021

Brilliant

Lovely to work with carnt do enough for you Reviewed on: 13th August 2021

Highly Recommended!

I took a car loan with First Response in 2019. One of the first things I noticed was their high level of customer service. They are easy to get through to via telephone and every query is quickly answered without the use of confusing jargon. They also have an online portal which not only provides you with all the info you need regarding your loan, ie time remaining, how much you still owe etc, but if you are buying a new car you can also add the vehicle details to your account via the portal which quickens up the finance process even more! Since 2019 my interest rate has also been reduced regularly which is a fantastic added bonus. What other company does that?? Overall, there isn't one thing I can fault them on during the 3 years I've been using them. Highly recommended to anyone who needs car finance! Reviewed on: 13th August 2021

GOOD QUICK QUOTE

FAST AND ADJUSTED PRICE QUICKLY Reviewed on: 13th August 2021

So easy to deal with.

Everything about first response was easy from start to finish. Only took minutes to get me a good deal and my application was accepted and finalised in no time at all. Customer service is top quality! Excellent company. Reviewed on: 13th August 2021

excellent

excellent service with minimal hassle , easy transactions would highly recommend Reviewed on: 13th August 2021

Great

Great thanks had two loans now n pay off early Reviewed on: 13th August 2021

Alternative products

Loan (discontinued)
from Easy Buy (inactive company) 4.32 from 5 reviews
Alphera Hire Purchase
from Alphera Financial Services 1.60 from 57 reviews
Car finance
from Carmoola 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub