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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7112 reviews)

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4.95

Based on 7,112 reviews, last reviewed 25th Apr 2026

17700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Friendly and professional customer service, had ple... Friendly and professional customer service, had pleasure to communicate with Omar from this company. Explained all process and prompt acceptance for ... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7112)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick and easy

I have used first response twice and each time has been so easy. Set the finance up find a car that easy. Very friendly service on top. Wow Reviewed on: 13th August 2021

First class service

This is the second time for me to use this company absolutely fantastic very friendly and professional team never had any problems with this firm what so ever Reviewed on: 13th August 2021

Great company

Great company really understand my needs fast to reply to what my needs are Reviewed on: 13th August 2021

Amazing company

I've been with first response for over 7yrs and never had a problem always happy to help Reviewed on: 13th August 2021

Excellent and easy to deal with

I've been with first response finance for about a year now and in the whole time from start to now, they have been nothing but fantastic to deal with. They made it really easy to understand how it all works and made me feel at ease about taking out a finance deal. I would definitely recommend then to anyone looking for good simple vehicle finance. Reviewed on: 13th August 2021

No hassle finance

Used previously for car finance, reapplied when we needed a new car and the process was completely hassle free and approved in less than five minutes. Thanks to all at first response. Reviewed on: 13th August 2021

Fantastic service from start to finish

Everything was smooth from start to finish and completed efficiently Reviewed on: 13th August 2021

Quality

Trusted and quality service provided Reviewed on: 13th August 2021

A***

Top company! Very fast responding and no messing! Reviewed on: 13th August 2021

Reasonable and affordable finance

Very reasonable finance company with ethical values and fair and compassionate views Reviewed on: 13th August 2021

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