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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

First response finance are amazing

5
Honestly can’t say anything bad about these guys, I don’t have the best credit but they still accepted me and I helped me and my disabled children so much! We can actually go places now. I can’t recommend these guys enough Reviewed on: 24th August 2021

Very helpful, understanding of different circumstances

5
I'm on my 5th aggrement with them can't recommend highly enough, understanding of my circumstances changing, they don't automatically say no, they listen and try to understand the bad points of your credit history and the circumstances around the occurring. And they deal with bad dealers effectly to deal with cars that wernt as described and faulty. Reviewed on: 23rd August 2021

Brilliant company and the staff are all lovely

5
Brilliant company, staff are all lovely and very helpful, would highly recommend Reviewed on: 23rd August 2021

Quick and friendly

3
Quick and friendly When I had issues with car dealer they were very supportive Reviewed on: 23rd August 2021

Great & efficient

5
Great & efficient car finance, super to deal with Reviewed on: 23rd August 2021

The most straight forward finance company around

5
After search through various finance companies i cam across First Response, and it was relief when there systems were so simple to use and more importantly understand. Since then it has been great even down to there communications which i was surprised when i got a text telling me my payment was going to fall on a bank holiday and if needed i could call to rearrange, never had this kind of service even from high street banks. First Response...First Class! Reviewed on: 23rd August 2021

Bike/Car Finance

5
I used them when i had to get a car and i have just got my partners moped. The repayments are affordable and u can choose what date and day they can take the money from your account Reviewed on: 23rd August 2021

3rd car from them

5
I’m on my 3rd car from first responce finance they are nice understanding people always willing to go the extra mile to help out Reviewed on: 22nd August 2021

Great service, low prices

5
After a year with First Response Finance I'm happy to renew with them again. First Response Finance have really good car insurance pricing, great customer service and they are always available. They are the best choise for me! Reviewed on: 21st August 2021

Excellent customer support and services

5
They provided the right finance product for my needs and i was able to buy and drive away my new car in very short time. And they gave me also good advice on what to buy. Reviewed on: 21st August 2021