Smart Money People Logo

First Response Finance: Car finance reviews

4.95
Based on 7,119 reviews, last reviewed 26th Apr 2026
18400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026
Stephen's avatar
Stephen

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Car finance

5
Had 2 cars using this company Fast and friendly Everything was explained in simple to understand way They pointed out the pros and cons of the package Reviewed on: 13th August 2021

Car finance

5
Good company to deal with always there to help with great customer service Reviewed on: 13th August 2021

Customer service

5
Excellent customer service, explains everything from the start to the end, quick and easy process to apply Reviewed on: 13th August 2021

Brilliant Customer service

5
My experience with First Response Finance has been amazing. We were sold a car which was not fit for purpose and first response dealt with the dealership on our behalf. When we found another car they were happy to move the finance across. Through out Covid-19 they’ve been amazing when our income went down they helped us amazingly no matter how worried and panicked I was. Would always recommend. Reviewed on: 13th August 2021

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy to use & straight forward finance

5
Really easy to apply & straight forward dealing with them. We had the approval within an hour & had signed for the car the same day. So simple. Reviewed on: 13th August 2021

First response finance

5
Very easy to use and professional Reviewed on: 13th August 2021

Excellent

5
Excellent service from start to finish Reviewed on: 13th August 2021

Making finance easy

5
With a car close to becoming scrap and a new baby on the way, I was in need of a bigger car and one that didn’t break down once a month! I was struggling to get finance that was affordable to me, especially with looming maternity and the covid pandemic affecting my usual salary. Once I found the car I fell in love with First Response Finance were one of the lenders that accepted me and offered me affordable repayments to suit my financial situation. With friendly, helpful staff when calling and easy to navigate online portal- all my customer service needs have been met. I would 100% recommend First Response Finance. Reviewed on: 13th August 2021

Brilliant

5
First time I have used these guys and they are spot on. Helpful no matter what your situation and nothing felt to much haste for them. They went out of there way to help me. Have recommended them to family and would recommend them to anybody. Reviewed on: 13th August 2021