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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

amzing customer service, treat me like a person and not a statistic or report on a computer

I was at first apprehensive about using first response finance as i had been rejected by many companies due to poor credit from a long time ago. I know currently have a good job and am in complete control of my finances but my credit rating still holds me back. The lady who i spoke over the phone treat me like an actual human being and asked why was in the situation and how it happened she then asked about my finances and made an instant decision i had a car within a few days of this phone call I was over the moon... it changed my life as t is also improving my credit score. i would like t say a personal thank you to first response finance and especially the lady who i first spoke to. Reviewed on: 18th August 2021

EXECELLENT SERVICE

VERY HELPFULL, WASNT RUSHED INTO, FINANCE WAS AGREED WITHIN 2 HOURS Reviewed on: 18th August 2021

Excellent service

Been using this company for years they offer an excellent service. Reviewed on: 18th August 2021

Friendly service, informed well

Friendly staff. Explained all options in detail to suit my needs. Efficient and straight forward service Reviewed on: 18th August 2021

Outstanding

Outstanding company always upfront with all the information I needed and was more then happy to answer and questions Reviewed on: 18th August 2021

Life become easier

With girl we wanted bigger car for holidays and any way for future kids and travelling and first response finance helped us. Reviewed on: 18th August 2021

Quick and easy to apply

Filled in a small form and finance approved within ng 2 days, very friendly helpful staff Reviewed on: 18th August 2021

Understanding

Iv got car on finance, had difficult month with 3 of my children got covid-19 they understood and helped me though the it I would recommend to a friend or family will be getting another car though this company in the future Staff friendly caring try there best to help to get my car sorted when I first got it and they did Reviewed on: 18th August 2021

Great service

Excellent service and informative throughout the application cannot fault them Reviewed on: 18th August 2021

They gave me a second chance

If it wasn’t for First Respose Finance I wouldn’t have been able to get my self back on track and be where I’m standing today, they made an outcome on how I’ve changed my personal self and not from a computer decision and from this I’ve got my first van and my life in general is improving. Reviewed on: 18th August 2021

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