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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7119 reviews)

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4.95

Based on 7,119 reviews, last reviewed 26th Apr 2026

18400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Helpful, polite will use again

The most helpful genuine company I have found to date. Issues are dealt with promptly and always polite and happy to help . I’m now on my second hp car with them so that’s Really say’s it all ☺️ Reviewed on: 13th August 2021

Great company to deal with

This is my 2nd car finance with them and have always found them great to deal with. Had my finance arranged and in my new car within a week. Would highly recommend. Reviewed on: 13th August 2021

Great company

First response made my car finance so much easier, a great affordable repayments, made the whole process easy and smooth great customer service when calling for anything at all. Would 100 percent recommend Reviewed on: 13th August 2021

Absolultely brilliant company

Very helpful from start to finish.Also very understand if you are struggling with payments.Would highly recomend Reviewed on: 13th August 2021

Helped when no one else would

Had issues with the car I bought couldn’t afford to fix it they helped pay some of it offered to extend my finance to pay for it ! Fantastic company Reviewed on: 13th August 2021

Wow

Excellent company, very friendly, always very helpful , could not get any better anywhere in my eyes Reviewed on: 13th August 2021

Amazing company

Amazing company and very trustworthy. Reviewed on: 13th August 2021

Helpful & friendly staff

I had my car on finance with first response for 3 years, however managed to pay car off sooner. When calling to make arrangements the staff were very helpful and directed me quickly to the person that could deal with request. Would definitely use again & recommend. Reviewed on: 13th August 2021

Life saver

Thanks to first response finance I was able to get a car that I love. Due to my previous car having issues that cost too much to repair that I couldn’t afford. First response stepped in and made it happen Reviewed on: 13th August 2021

Car finance

Had no problems is obtaining finance from this company made sure my payments was workable. Fast friendly service. Reviewed on: 13th August 2021

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