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First Response Finance: Car Finance reviews

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4.95
Based on 6,926 reviews, last reviewed 28th Sep 2025
86% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6926)

Amazing and so easy

5
Our old car broke down and for the price of repairing it it just wasn't worth it. I seen the car I wanted and within 24hrs the car was parked outside my house. No messing around no trying to get me to get a more expensive car the person I spoke to was amazing and honestly the whole process was so simple I'd definitely recommend this company Reviewed on: 13th August 2021
Salwill 's avatar
Salwill

Amazing service!

5
Absolutely fluent from the start till the end. Amazing customer service! Reviewed on: 13th August 2021
Kelvin Keeble's avatar
Kelvin Keeble

Helpful and friendly

5
I have had nothing but a good service from first response finance even when I got into difficulties financially then did their best to help and work out the best way to adjust to my circumstances which was a great weight off my shoulders Reviewed on: 13th August 2021
Daniel James Dacre's avatar
Daniel James Dacre

Fantastic customer service

5
Very friendly and easy to deal with. Good offers on car finance and really good personal service for those with limited credit history Reviewed on: 13th August 2021
Tom's avatar
Tom

Brilliant customer service

5
First response helped me get car finance when no 1 else would,there understanding of your circumstances and were very helpful. Reviewed on: 13th August 2021
Claire's avatar
Claire

Professional. Helpful. Faultless

5
Helped me where others wouldn't. Superb company. Reviewed on: 13th August 2021
Dean Durose's avatar
Dean Durose

Excellent

5
Absolutely fantastic service! Very helpful and accommodating! I even recommended my mum and she couldn’t believe how helpful and fair they were! 10/10! Reviewed on: 13th August 2021
Natalie Butler's avatar
Natalie Butler

Fast amazing service

5
Super fast response from them had my car finance from start to finish done in 4 hours and car delivered Reviewed on: 13th August 2021
Will Bolink's avatar
Will Bolink

The most decent Car Finance company I know of

5
First Response Finance is the most decent Finance company I have ever dealt with. I have had 3 cars financed through First Response. In the 5 years or so that I have been their Customer, I have had a couple of ups and downs, a redundancy and an employer stopping to pay wages and going into administration. Trough dialogue and keeping First Response informed, they waited for me to pull myself together, get a new job and then resume as usual. That capacity for dialogue and supporting their Customer is far better than the average Finance Lender behaviour (default, bust and recover forcibly), and must be commended as the best I have seen. It was thanks to First Response supportive approach that I was able to get myself sorted, catch-up with the payments and then resume as usual. I recommend and rate First Response highly for the reasons above. Reviewed on: 13th August 2021
GVW Lewis's avatar
GVW Lewis

Excellent fast service

4
Having bad credit I struggle to get car finance until the car dealer suggested first response finance. The service fast and efficient the customer service advisor talked me through the process and how much the repayment amount would be. I am very satisfied with the service I received. Reviewed on: 13th August 2021
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Angela

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