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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7809 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7809)

Amazing, helpful and committed

First response were patient and efficient when dealing with my car finance after I suffered a car crash with my previous car. Customer service was impeccable and the waiting response time was super quick. I was greeted with a friendly manner which made me feel at ease and able to communicate efficiently ... thank you first response , you made my entire experience easy...highly recommended Reviewed on: 16th August 2021

Really easy and friendly

First response finance was really easy to set up, they where very helpful and everything was clear and put in terms you can understand. Reviewed on: 16th August 2021

fantastic service, very helpful

I have always found the staff to be friendly, very helpful and knowledgeable in helping me move forward in my application, so much that I came back to them again a second time. I would highly recommend first response finance Reviewed on: 16th August 2021

The best finance company

I've been with this company for over 8 years and they helped me when others couldn't .they always help and support when needed . customer service is excellent would recommend first response to anyone who wants hassle free top service Reviewed on: 16th August 2021

Brilliant

Extremely affordable and very efficient Reviewed on: 16th August 2021

Great finance company

Great when you need that urgent finance especially when your credit isn’t great Reviewed on: 16th August 2021

Easy, Clear process, Patient, understanding staff..

I Have always been cautious when applying for finance on a vehicle due to a less than perfect credit history, but had no choice due to my car failing suddenly - essential for my work! so because of this, I had no end of questions and concerns at the beginning of the process. the staff I spoke to were friendly, patient, clear and honest, putting me at ease and at no point did I feel pressured or mislead, a feeling i'd come to know all too well previously. the application went through successfully and I got a car from a reputable dealer, there was a fast pay out by first response (within 24hours!) meaning I was back on the road quickly! The APR is less than desirable unfortunately, but understandable given my credit report. they have given me a chance to prove my credit worthiness and most importantly kept me on the road. Reviewed on: 13th August 2021

Felt like they really wanted to help

I'm a single mum who works full time, when I found myself needing a new car first response finance took away any stresses I had. Would definitely recommend and use again without doubt. Reviewed on: 13th August 2021

Brilliant

First response was so helpful ,they gave me the finance to get me on the toad ,can't thank them enough Reviewed on: 13th August 2021

Amazing service

I am only 19 and as I’m in the army a lot of finances wouldn’t except me but they looked past that. They saw I was on a good income and could afford to pay my finances so accepted me almost straight away. Very could service Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

84800% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7809)

Amazing, helpful and committed

Really easy and friendly

fantastic service, very helpful

The best finance company

Brilliant

Great finance company

Easy, Clear process, Patient, understanding staff..

Felt like they really wanted to help

Brilliant

Amazing service

Review First Response Finance: Car finance now

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