Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

View other First Response Finance products

4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Simple

Easy, simple, quick process online set up Reviewed on: 16th August 2021

Great customer service

Happy to help with any problems and help you with online quotes Reviewed on: 16th August 2021

top class caring company

was so easy to deal with the staff were second to no other Reviewed on: 16th August 2021

12 years

I have been useing firstresponce for over 12 years and 4/5 cars later we still get the same exacting service as if it was the first time. I recomend them to all that ask weres best to get car finance. Reviewed on: 16th August 2021

Treated me like a human for once

The guys and girls and first response were very professional, polite, helpful and above all respectful. I was a paramedic but had to give up work due to a major motorbike crash which nearly took my life, but ruined my credit due to not being able to work. They got me the best rate they could and treat me like a human for once instead of other finance companies just looking at your numbers. I would honestly recommend anyone to try first response finance but that said only do it if your comfortable you can afford it, don't get higher in debt just to have a posh new car, kitchen, extension ect. Reviewed on: 16th August 2021

When no one else would help

Great customer service so helpful when my car was written off and awaiting pay out from insurance enabling me to get back on the road Reviewed on: 16th August 2021

Amazing, helpful and committed

First response were patient and efficient when dealing with my car finance after I suffered a car crash with my previous car. Customer service was impeccable and the waiting response time was super quick. I was greeted with a friendly manner which made me feel at ease and able to communicate efficiently ... thank you first response , you made my entire experience easy...highly recommended Reviewed on: 16th August 2021

Really easy and friendly

First response finance was really easy to set up, they where very helpful and everything was clear and put in terms you can understand. Reviewed on: 16th August 2021

fantastic service, very helpful

I have always found the staff to be friendly, very helpful and knowledgeable in helping me move forward in my application, so much that I came back to them again a second time. I would highly recommend first response finance Reviewed on: 16th August 2021

The best finance company

I've been with this company for over 8 years and they helped me when others couldn't .they always help and support when needed . customer service is excellent would recommend first response to anyone who wants hassle free top service Reviewed on: 16th August 2021

Alternative products

Loan (discontinued)
from Easy Buy (inactive company) 4.20 from 5 reviews
Car finance
from MotoNovo 4.31 from 1331 reviews
Motor finance
from Tandem 4.22 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub