Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7119 reviews)

View other First Response Finance products

4.95

Based on 7,119 reviews, last reviewed 26th Apr 2026

18400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing! 100%

Helped me with a new car during lockdown I could have got one without them thank you Reviewed on: 13th August 2021

Awesome!!!

Very friendly, excellent customer service, really listened to me when I explained my situation. Recommended them to friends also in a similar position, and First response were able to help them to Reviewed on: 13th August 2021

Great Service

They were excellent with my finance for my car even after I had a bad crash and had to finance a new one they were on the ball had a new car in a matter of days with no hassle. Reviewed on: 13th August 2021

Amazing

An amazing company to work with, each step in their process was made clear and easy to understand with no hidden secrets. highly recommend. Reviewed on: 13th August 2021

Spectacular service

Amazing service second to none, minimal hassle and just simply worth doing! Highly recommend Reviewed on: 13th August 2021

I never thought I could get help

I was in need of a new car I was always buying cheap runarounds and the last one broke down leaving me stranded in the middle of Crewe with 3 children and I thought enough was enough. My credit has never been very good so didn’t hold out much hope. I called, made a face to face appointment , chose my car, got approved and drove away the same day!!!!! They were sticking their necks out to get me a good deal and I am still living my car. Big thanks to first response finance Reviewed on: 13th August 2021

Great company

Easy to deal with! Excellent customer service and a friendly company. Reviewed on: 13th August 2021

Excellent service

Perfect customer service and excellent service highly recommended Reviewed on: 13th August 2021

the best one i've used in a decade.

Very fair pricing, was no bother applying and was fast too, never had any problems.. (unlike others i could mention), always friendly on the phone...all in all a very pleased customer. Reviewed on: 13th August 2021

Easy and affordable.

I found First Response easy to set up and deal with. The price I got was also fair and affordable. Reviewed on: 13th August 2021

Alternative products

Car Finance
from Moneybarn 4.83 from 3275 reviews
Car Finance
from Oodle Car Finance 1.89 from 39 reviews
Car finance
from Paragon Bank 1.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub