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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7209 reviews)

View other First Response Finance products

4.95

Based on 7,209 reviews, last reviewed 29th Apr 2026

27400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

This is my first finance, that time i was broken and... This is my first finance, that time i was broken and this situation frist response finance help me state away,i was very happy on them.thanks Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7209)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

First response

This is my 3rd car on finance. This company went above & beyond before I even purchased this car to make sure it was the right 1 for me. They were so so helpful compared to any other finance companies I have been with! Thanks first response! Reviewed on: 13th August 2021

Absolutely world class service

First response have an amazing customer service, they always priorities your request and make sure you are satisfied. I had ordered a car that had faults and I flagged this with the dealer who refused to pickup the car n rectify the issue, alerted first response who were quick to get the vehicle inspected and recovered back to the dealer. Got a full refund of my deposit and had my finance restored in 24hrs and ordered another car without any hustle. Would highly recommend them. Reviewed on: 13th August 2021

Customer service zero to none!!

Amazing customer service every time you ring nothing is too much problem for the advisors and they are so understanding Reviewed on: 13th August 2021

Excellent company

First class staff and products.No hassle communication. Reviewed on: 13th August 2021

Service

Amazing company! Very friendly and helpful staff Reviewed on: 13th August 2021

Outstanding service

On my 7th agreement with them. Always given outstanding service. Reviewed on: 13th August 2021

Amazing!!

Great service from FRF. They were willing to work with us to ensure that we could get the finance we needed. Reviewed on: 13th August 2021

Great Company

Brilliant finance company, very understanding. This is the second finance I've had with them and would return again if needed in the future. Great Company Reviewed on: 13th August 2021

Excellent no hassle option to finance

I was in the market for a new motorcycle after passing my test I did have the money to cover it because I knew I wouldn't get finance, how wrong was I, I got in touch with first response finance a quick conversation later and a few details sent over, the finance was done the bike was mine and I was very very happy, this was my first time dealing with finance but it was an excellent experiance and I will be using first response finance again. Excellent rates even tho my credit file is very far from excellent they treated me fairly and with respect and I feel they went above and beyond. Reviewed on: 13th August 2021

Excellent service

Very please with this company accepted me with poor credit Reviewed on: 13th August 2021

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