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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing

5
Amazing customer service and always there for their customers! Would definitely recommend to family and friends who want car finance! Thanks guys :) Reviewed on: 13th August 2021

super service

5
always a fone call away for all my worries and inquiries Reviewed on: 13th August 2021

Fantastic Customer support

5
Nothing is too much trouble, there always willing to help, there understanding of difficulties is amazing, from poor performance of garages, to financial difficulties there support and understanding is A star plus... Reviewed on: 13th August 2021

The best car finance company by a mile

5
Best company by far looked and looked yeah my credit was low but these guys got me back on the road and and trusted my payment method without a doubt 10 days later back on the road I tell everyone about them that may look for finance Reviewed on: 13th August 2021

Quick easy super efficient

5
All arrangements made very easy on line, telephone communication confirms all details, first response should be rapid response. Brilliant customer care Reviewed on: 13th August 2021

Best finance company

5
Always there when need help never had any issues Reviewed on: 13th August 2021

John Bell, car loan.

5
I purchased my BMW Z4 using this company,the process was easy and there customer service is second to none. I will definately use them again. Reviewed on: 13th August 2021

First responce finance helped, when noone else would.

5
As i have not been in the country for more than 3 years, no finance company would help me, I needed to get a bigger family vehicle, first response finance helped with finance when no other company would. Every dealing I had with staff was plesant and they were all very helpful. thank you Reviewed on: 13th August 2021

5 star service

5
I had the pleasure of dealing with these recently and the whole experience was quick and painless and I felt comfortable with every part of the process . Highly recommended 5 stars Reviewed on: 13th August 2021

Excellent service friendly coustermer service excellent rates of finance highly recommend

5
I just thought it was so easy so helpfully an the rates were great happy to do it all over Reviewed on: 13th August 2021