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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7215 reviews)

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4.95

Based on 7,215 reviews, last reviewed 29th Apr 2026

27900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to apply and friendly and helpful customer serv... Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7215)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy to use & straight forward finance

Really easy to apply & straight forward dealing with them. We had the approval within an hour & had signed for the car the same day. So simple. Reviewed on: 13th August 2021

First response finance

Very easy to use and professional Reviewed on: 13th August 2021

Excellent

Excellent service from start to finish Reviewed on: 13th August 2021

Making finance easy

With a car close to becoming scrap and a new baby on the way, I was in need of a bigger car and one that didn’t break down once a month! I was struggling to get finance that was affordable to me, especially with looming maternity and the covid pandemic affecting my usual salary. Once I found the car I fell in love with First Response Finance were one of the lenders that accepted me and offered me affordable repayments to suit my financial situation. With friendly, helpful staff when calling and easy to navigate online portal- all my customer service needs have been met. I would 100% recommend First Response Finance. Reviewed on: 13th August 2021

Brilliant

First time I have used these guys and they are spot on. Helpful no matter what your situation and nothing felt to much haste for them. They went out of there way to help me. Have recommended them to family and would recommend them to anybody. Reviewed on: 13th August 2021

Excellent finance company.

Had multiple agreements with these guys. Always a pleasure, helped me in a number of ways, customer focused. Will continue using them when I upgrade. Reviewed on: 13th August 2021

Easy no fuss or hassle

excellent service all sorted in a matter of mins, no silly prices just an honest charge for services Reviewed on: 13th August 2021

Absolutely good work

Just wanted to say thanks to the first response and all the workers there. Reviewed on: 13th August 2021

Excellent service

First response offer excellent customer service. From start to finish everything ran smoothly and efficiently. Super friendly, absolutely no stress for me at all. Well done Reviewed on: 13th August 2021

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