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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7127 reviews)

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4.95

Based on 7,127 reviews, last reviewed 27th Apr 2026

19100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Quick and efficient customer service and great turna... Quick and efficient customer service and great turnaround time for completion Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7127)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

I haven taken out a finance with first response quick response and surcha friendly customer care team. Always make sure that the customers are satisfied and always there to help when you struggle with your monthly payments. Can’t fault the company I can only recommend them Reviewed on: 13th August 2021

Excellent

Very helpful and friendly I needed a car desperately I didn’t have very good credit. They gave me what I needed. Would recommend to anyone. Reviewed on: 13th August 2021

Great, fast and very helpful

Used first response finance second time now they just get better and better each time very helpful very understanding and definitely will be using them again in the future Reviewed on: 13th August 2021

bike finance amazing company

this company is so helpful and is always willing to answer any questions you have and they will sort any problems you have Reviewed on: 13th August 2021

Excellent and professional service

I had very little chance at car finance until i found First response finance, they were excellent and very professional while dealing with my application, they exceeded my expectations and would definitely recommend to anyone who thinks they wont be accepted for finance, absolutely outstanding professionalism from first response finance Reviewed on: 13th August 2021

Amazing company

Outstanding customer service. Very helpful company. Reviewed on: 13th August 2021

Amazing customer service

My car was written off first response helped me get back a new car back on the road with very little stress and couldn’t have been more helpful Reviewed on: 13th August 2021

You're made to feel part of a family rather than a number

Every member of staff I have spoken with has welcomes you as if your part of the family & not just a number in the system. I was even able to arrange my new finance direct with FRF with them before getting a new car. Reviewed on: 13th August 2021

Great company to deal with

Simple and easy process, pre approved finance and allowed me to buy a new car fast when my previous one failed its mot, the money was in the dealers account within minutes meaning I could drive away same day! Reviewed on: 13th August 2021

Car finance

They were very helpful and made sure I understood the finance, also they answered any questions that I had Reviewed on: 13th August 2021

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