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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick and easy finance

I rang first response to find out about changing my vehicle within minutes I had a decision what money I could have to get another car there a great company to deal with will definitely use again. Reviewed on: 13th August 2021

110% whiling to help in anyway they can

From start to finish very helpful when your credit rate is not that good they where there to help thanks Reviewed on: 13th August 2021

Professional and Understanding

Having used first response finance several times over the last few years, I have found them extremely professional and understanding. They work hard to give you the best possible service with no pressure or rush to find a vehicle. All of the advisors I have spoken with have been lovely. They’re all very empathetic and clear on the advice they give. I have recommended first response to lots of my friends and know that when they have used first response, their experience has been the same as mine. As a company I would like to use this platform to say thanks! Reviewed on: 13th August 2021

Great

They are so easy to work with and fast and friendly and would definitely use them again Reviewed on: 13th August 2021

Quick an reliable

Good fast an easy to work with an helps you with every step going Reviewed on: 13th August 2021

Helpful and Caring

First Response were amazing, they are so helpful and caring. They didn't look at my poor credit rating which was caused by a sudden change in circumstances. First Response looked at my income, my outgoings and my recent history of making all my payments on time. They treated me like a person, not a credit report, I would recommend First Response to anyone. Reviewed on: 13th August 2021

Surprised Availability

First Response offered me finance when not many would, in return I’ve never missed a payment, I’m now on my second car with them and they allowed me to up my package to get a better car and I am very appreciative. They have been fantastic and always making sure things are ok without any hassle. Happy with their service Reviewed on: 13th August 2021

Excellent service, really helpful, deal with issues straight away

Excellent support, staff really polite and helpful Reviewed on: 13th August 2021

Great company

Cant fault First Response. Have now financed three cars through them and has been hassle free every time. The staff are great and can speak to them easily. Dont often do reviews but they deserve it. Reviewed on: 13th August 2021

Awsome

Fantastic company easy and straight forward, fast response to all enquiries rapid payout Reviewed on: 13th August 2021

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