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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7130 reviews)

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4.95

Based on 7,130 reviews, last reviewed 27th Apr 2026

19400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Finance set up very quickly. Finance set up very quickly. Explained everything clearly. Easy to make additional payments whenever. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7130)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic service

Very pleased with my car and it was easy and stress free to sort out Reviewed on: 13th August 2021

Brilliant company

Couldn’t recommend them enough always helpful and polite Reviewed on: 13th August 2021

Quick, easy, reliable!

Easy, quick, reliable company. Helpful, straightforward customer service, everything was handled, thoroughly explained and set up fast & assuringly. I make my payments weekly which suits my lifestyle as a single mum and weekly wage. It feels a lot more affordable that way and without hiccups. Really recommend to anyone out there looking for car finance. Affordable and easy to contact should you need to speak with anyone. None of this automated hours on hold, straight to a friendly advisor. Thank you first response! Reviewed on: 13th August 2021

Amazing help

Amazing help from all staff. Always understanding with circumstances. Definitely the best finance company I could recommend. Reviewed on: 13th August 2021

Excellent service and very efficient

Applied for car finance and got accepted in minutes Reviewed on: 13th August 2021

Outstanding.

I experienced the easiest, quickest car financing I have ever applied for staff were experienced and friendly. Reviewed on: 13th August 2021

Would definitely use again!

Very easy to talk to, easy to get hold of if you have problems, very quick decisions, would definitely recommend to family and friends Reviewed on: 13th August 2021

Fantastic Customer Service

Found them very helpful, and not at all pushy. Really good service. Not had a single issue with them. Reviewed on: 13th August 2021

Amazing company

The company are great, could not fault. I was very nervous about getting a car on finance and worrying about how it all works but the company phoned me several times and took me through the Process and out me at ease every step of the way. They explained everything to me snd how it works and what I have to to do on my end and honestly I don’t know why I was worrying! Everyone I spoke to was lovely, excellent customer service skills and even now if I have a problem or need to speak to them they are their waiting to help. The only con I would give the company is the interest is a bit high! Apart from that, excellent. Reviewed on: 13th August 2021

Excellent service

First response were quick and easy to deal with yet very professional Reviewed on: 13th August 2021

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