Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7225 reviews)

View other First Response Finance products

4.95

Based on 7,225 reviews, last reviewed 30th Apr 2026

28800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Helped alot and it went thought quickly Helped alot and it went thought quickly Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7225)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

First class, in every aspect

First Response are brilliant, as they were so quick to get on the ball as to helping me secure my new car. They didn’t hang around and quickly responded to all calls, their system is top drawer with being able to manoeuvre each aspect of the application. 5* in every aspect! Reviewed on: 13th August 2021

Highly recommended.

Quick and easy from application to completion. Fast and friendly from start to finish. We would recommend these to everyone. Reviewed on: 13th August 2021

Car finance

Amazing customer service. Very quick and reliable. The staff are willing to help in any way possible to suit the customer. I have had an amazing experience with this company and will be recommending to family and friends. Reviewed on: 13th August 2021

Quick, simple excellent customer service

The whole process off car finance with first response was quick and simple. Outstanding customer service, so friendly, empathetic and helpful. I actually wouldn't go anywhere else for finance now or ever Reviewed on: 13th August 2021

A lifeline in a rocky sea

We found it hard to get finance as I had a bad credit rating. We have had nothing but friendly, professional service and treated like a real person, with real life situations, not just a credit score. Without first response help we wouldn't have a car and would be alot worse off and our lives would be so different and harder than it is right now. Thanks first response, you have our vote! Reviewed on: 13th August 2021

Good customer service

Very friendly and supportive staff Reviewed on: 13th August 2021

Amazing customer service

Amazing customer service and done a lot to help me out with my first car finance. Highly recommend them to anyone. Reviewed on: 13th August 2021

Amazing

First response finance were so understanding and helpful and agreed a repayment which was affordable. The always went that extra mile to help considering the current circumstances with the pandemic. Nothing was ever too much trouble. Highly recommended. Reviewed on: 13th August 2021

Easy friendly approach

Helpful. Communication good . Quick at solving any problems Reviewed on: 13th August 2021

Brilliant company

I have been a customer of first response for 4 years and I can always highly recommend them for customer service and the way that they go the extra mile in getting the car and payments that you want not like some other finance companies or dealers Staff are always friendly and helpful no matter what your queries are Reviewed on: 13th August 2021

Alternative products

Car Finance
from MotoNovo 4.79 from 1330 reviews
Car Finance
from Car Finance Today 4.48 from 12 reviews
Car finance
from Startline Motor Finance 1.25 from 15 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub