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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

Helpfull , great to deal with , understanding, and willing to go that extra mile . Reviewed on: 13th August 2021

5 stars all the way

From start to finish all my finance applications have been done with no hassle. From finding my car to organising the finance was done in a matter of hours. Have used this company to purchase my last 4 cars and will continue to use them in the future Reviewed on: 13th August 2021

Fantastic

Very easy to talk to , fast and reliable . Very polite . Thankyou Reviewed on: 13th August 2021

Brilliant

This is my second finance contract with this company they have been brilliant both times Reviewed on: 13th August 2021

Car finance

Can not fault this company. The process was so easy and all online. Keep me up to date with what was going on. Will definitely use them again Reviewed on: 13th August 2021

Each time I have had to get a new car they have been quick to deal with my requesy

I have had to have a couple of cars in the last year and 1st response have dealt with this efficiently and have endeavored to help out in unusual circumstances and they have dealt with them extremely quickly very help and excellent customer service Reviewed on: 13th August 2021

Application Heaven!

I had bought my own little car the week before applying for finance. The day I collected it, I was sat applying for insurance when someone hit it and drove away. I wasn't insured as I was literally sat on the phone to them there and then so you can imagine how upset I was. A week later I applied for finance (last October) and the process was just flawless. The staff were on hand to provide all the answers to my questions. I had. a change of heart with a dealership and they stepped in and changed everything over without an issue. They kept me up to date and gave me plenty of options. I will never use another finance company ever again. FRF - you are absolute diamonds! 5 ***** After the issue with the car and a long illness, I got my dream car and I could not be happier ♥️ Thank you so much Reviewed on: 13th August 2021

Excellent

Very quick in responding and finance quickly paid. Reviewed on: 13th August 2021

No qualms response

This company really bears its name in their service delivery! First Fast and Responsive, but also legally compliant Reviewed on: 13th August 2021

Great service no hassle

Prompt friendly service delighted with it all. Highly recommend. Reviewed on: 13th August 2021

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