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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7196 reviews)

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4.95

Based on 7,196 reviews, last reviewed 28th Apr 2026

26100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The whole experience was so good. The whole experience was so good. The representatives that I spoke to were polite and dealt with my queries & questions in a professional manner. High... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7196)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very quick, and friendly

The adviser James was very friendly, helpful and tried to accommodate for my needs as much as possible! Very quick process- highly recommend, very happy Reviewed on: 13th August 2021

The easiest car finance company

They made the whole process stress free and give you a yes or no quickly Reviewed on: 13th August 2021

Great service

Very fast, great service, no stress Reviewed on: 13th August 2021

First response

Purchased a car with first finance nearly 2 years ago never had a problem great experience thanks Reviewed on: 13th August 2021

Fast and Efficient

Easy to apply, talked through each step and had my new car quickly!! Reviewed on: 13th August 2021

Quick efficient polite

My car finance was easier than I expected, was too good to be true! Very reasonable and helpful people. Reviewed on: 13th August 2021

Brilliant, helpful, willing

Absolutely made the process of getting car finance easy, and affordable for me, and worked on a personal level, highly recommend, for ease and to have your own portal for everything from paying a little extra, or paying off a lump sum or to talk to them about any difficulties, fantastic company, and the callers are always very helpful and caring if you do need to call, excellent Reviewed on: 13th August 2021

Quick and easy way to finance a car

This is the third time I have used this company to finance a car and each time was quick and easy. Reviewed on: 13th August 2021

Quick and Easy Finance

Great company , Easy hassle free application , everything well explained & documented , Great customer services I would highly recommend and use them myself again . Reviewed on: 13th August 2021

Hassle free and personalized

First response helped me by taking all my personal details and working out what was affordable. Fantastic customer service and straight forward. Reviewed on: 13th August 2021

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