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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7200 reviews)

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4.95

Based on 7,200 reviews, last reviewed 28th Apr 2026

26500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

My New Car First Responce Finance made it easy for me to understand what was involved for taking Finance out for my new car.They made feel very calm while the pr... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7200)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant, helpful, willing

Absolutely made the process of getting car finance easy, and affordable for me, and worked on a personal level, highly recommend, for ease and to have your own portal for everything from paying a little extra, or paying off a lump sum or to talk to them about any difficulties, fantastic company, and the callers are always very helpful and caring if you do need to call, excellent Reviewed on: 13th August 2021

Quick and easy way to finance a car

This is the third time I have used this company to finance a car and each time was quick and easy. Reviewed on: 13th August 2021

Quick and Easy Finance

Great company , Easy hassle free application , everything well explained & documented , Great customer services I would highly recommend and use them myself again . Reviewed on: 13th August 2021

Hassle free and personalized

First response helped me by taking all my personal details and working out what was affordable. Fantastic customer service and straight forward. Reviewed on: 13th August 2021

Absolutely amazing service. Above and beyond

These guys really helped me out of a bad situation. I can’t thank these guys enough. They didn’t treat me like a number, they actually listened to my needs and my situation and assisted without and hassle. Can’t recommend them enough. Amazing service and the online system was so easy to navigate too. Thanks again Reviewed on: 13th August 2021

Brillent

Quick and easy to set up no problems great thank you Reviewed on: 13th August 2021

Fantastic

I was looked after by the first response team fantastically, communication and emails with the paperwork, everything fully explained - five star for service Reviewed on: 13th August 2021

Good company

Very friendly stall easy to get car finance and have great weekly payment option Reviewed on: 13th August 2021

Great to deal with!

Excellent company, helped greatly even when my circumstances were not the best, secured a deal I was happy with and enabled me to get to work Reviewed on: 13th August 2021

Great company

Great company really helpful at getting the right finance and explaining the details, answer all the questions you may have Reviewed on: 13th August 2021

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