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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7209 reviews)

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4.95

Based on 7,209 reviews, last reviewed 29th Apr 2026

27400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

This is my first finance, that time i was broken and... This is my first finance, that time i was broken and this situation frist response finance help me state away,i was very happy on them.thanks Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7209)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

I have used first response finance for many years now and they have always been accommodating in getting the right deal and getting the finance to suit your budget as best as they can. Can’t recommend them enough Reviewed on: 13th August 2021

Great

Absolutely fantastic and helped me loads Reviewed on: 13th August 2021

Excellent

Fast, efficient and friendly service, nothing was too much trouble. Everything was made clear Reviewed on: 13th August 2021

Best finance company out there

They were very fast with dealing with my finance and always kept in contact throughout Reviewed on: 13th August 2021

Amazing service

These group of guys are amazing! I have never! Had a problem with them lately I've been having some troubling times and they have been so understanding! And helped me with everything! I would 1 million recommend these guys to anyone!!! Reviewed on: 13th August 2021

Service beyond expectations

I have had three cars on finance with first response ..this last vehicle CNN I had problems with a dealership getting repairs done the we will ring you back tactics and he’s not in at the minute ….first response stepped in and have given me peace of mind …I would highly recommend them to everyone Reviewed on: 13th August 2021

First class service

Apply for finance and I felt welcomed straight away . All explained and sorted everything all I had to do was sign . Reviewed on: 13th August 2021

Fantastic customer experience

Easy car finance with bad credit and not all my fault. A repetitive from fist response finance call me up going though all my finances and credit history making sure I could afford the car finance payment plan , going on there payment palns was very versatile can choose how many months I want to pay to adjust the amount that I am abke to afford and they have a portal to use so if u wish to pay extra to help reduce the Intrest you can also do this. Reviewed on: 13th August 2021

Hastle free and grate

This company had been absolutely amazing. No fuss what so ever and always there ready to help every time iv changed my car 3rd time now and looking forward to my next. Reviewed on: 13th August 2021

Most customer friendly car finance

I have financed 8 cars now with first response over the last 14 years they have always gone above and beyond to tailor me the right finance package to suit my needs and the customer service in second to none and they have always gone out there way to help me over problems ive had and there a company that strives in making there customers happy and meeting there needs I wouldint go no were else Reviewed on: 13th August 2021

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