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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7233 reviews)

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4.95

Based on 7,233 reviews, last reviewed 1st May 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

First class service

Apply for finance and I felt welcomed straight away . All explained and sorted everything all I had to do was sign . Reviewed on: 13th August 2021

Fantastic customer experience

Easy car finance with bad credit and not all my fault. A repetitive from fist response finance call me up going though all my finances and credit history making sure I could afford the car finance payment plan , going on there payment palns was very versatile can choose how many months I want to pay to adjust the amount that I am abke to afford and they have a portal to use so if u wish to pay extra to help reduce the Intrest you can also do this. Reviewed on: 13th August 2021

Hastle free and grate

This company had been absolutely amazing. No fuss what so ever and always there ready to help every time iv changed my car 3rd time now and looking forward to my next. Reviewed on: 13th August 2021

Most customer friendly car finance

I have financed 8 cars now with first response over the last 14 years they have always gone above and beyond to tailor me the right finance package to suit my needs and the customer service in second to none and they have always gone out there way to help me over problems ive had and there a company that strives in making there customers happy and meeting there needs I wouldint go no were else Reviewed on: 13th August 2021

Absolutely brilliant

I was looking for car finance Got accepted by first response finance never looked back been with company 10yrs and will always go back Reviewed on: 13th August 2021

Good company

Always quick to answer inquirys, and helpful been with them 8 yeas never had an issue. Reviewed on: 13th August 2021

Amazing and so easy

Our old car broke down and for the price of repairing it it just wasn't worth it. I seen the car I wanted and within 24hrs the car was parked outside my house. No messing around no trying to get me to get a more expensive car the person I spoke to was amazing and honestly the whole process was so simple I'd definitely recommend this company Reviewed on: 13th August 2021

Amazing service!

Absolutely fluent from the start till the end. Amazing customer service! Reviewed on: 13th August 2021

Helpful and friendly

I have had nothing but a good service from first response finance even when I got into difficulties financially then did their best to help and work out the best way to adjust to my circumstances which was a great weight off my shoulders Reviewed on: 13th August 2021

Fantastic customer service

Very friendly and easy to deal with. Good offers on car finance and really good personal service for those with limited credit history Reviewed on: 13th August 2021

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