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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant service

I’ve had two cars on finance from ‘first response finance’ and both times have been great service, always so helpful in what type of car I have needed and finding the right loan for me. Affordable and amazing service! What more could you want? Reviewed on: 13th August 2021

Very happy

Customer service is very good they listen to you I have been with this company twice now and they get you finance even if you have bad credit I really recommend first response finance Reviewed on: 13th August 2021

Very fast

Been to look at a car worked that fast I picked it up with in 24 hours of looking at it Reviewed on: 13th August 2021

Quick and professional.

As an NHS front line community nurse when my car broke down it meant I couldn't work. First response helped with finance very quickly and professionally, with understanding and kindness. This meant that I was back working within a few days. Reviewed on: 13th August 2021

Very understanding and patient company

They waited on my insurance payout for 7 weeks and didn't presume me. . Very happy too help Reviewed on: 13th August 2021

Helpful

I found first response finance very helpful and friendly, they even gave a a courtesy car while I was waiting for my car to be ready nothing was to much for them. Reviewed on: 13th August 2021

Brilliant

Very helpful helped as my first car broke down paid new dealer set new finance kept me updated Reviewed on: 13th August 2021

Helpful and friendly

I have used these guys twice now and they always go the extra mile to help me. I recommend them to all my friends Reviewed on: 13th August 2021

Car finance without the hassle

Brilliant company, moved finance about so I could get a new car with no hassle at all. Reviewed on: 13th August 2021

would highly recommend

I am on my 2nd car with First Response and recommended my partner to go with them too. Great company. Reviewed on: 13th August 2021

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