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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7213 reviews)

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4.95

Based on 7,213 reviews, last reviewed 29th Apr 2026

27700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Outstanding service Very helpful from the start and even after sale customer service is excellent. They make sure everything is right for you and your circumstances from... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7213)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Absolutely amazing to deal with

I've had previous finance before with different companies but first response are by the best company I've dealt with Reviewed on: 13th August 2021

Just brilliant

Used them for years now wouldn't go anywhere else. There fair, reliable and extremely helpful Reviewed on: 13th August 2021

Amazing & very helpful!

First response are an amazing company that help people get finance with rubbish credit! Couldn't recommend them anymore! Very quick at responding to all enquiries and always happy to help! Reviewed on: 13th August 2021

Quick and easy

This is my second credit agreement with first response and they were extremely good to deal with. Quick and easy to deal with even during lockdown. I would highly recommend Reviewed on: 13th August 2021

Helpful honest finance

Had a great experience with first response they are easy to speak to and always very helpful with any queries or problems. Very happy customer Reviewed on: 13th August 2021

Grateful!

So easy to sort the finance and I am so grateful that I was able to get the finance for my car! Reviewed on: 13th August 2021

outstanding innovative

Easy Application With expert advisors willing to help Reviewed on: 13th August 2021

Was so happy that they helped me get a car

Was not sure if they would help but so happy they did now I have a lovely car I love Reviewed on: 13th August 2021

Customer satisfaction

I had a car on finance and the dealership found problems with it and didn’t want to sell me my car but I already had the finance for the car and first response finance were very quick and easy to cancel that policy with no hassle and set up more finance with a different car Reviewed on: 13th August 2021

Excellent service

Fab experience from the beginning. They fully explained the whole process, and there was nothing hidden. Very satisfied with my dealings with First Response. Reviewed on: 13th August 2021

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