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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7215 reviews)

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4.95

Based on 7,215 reviews, last reviewed 29th Apr 2026

27900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to apply and friendly and helpful customer serv... Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7215)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Good service

Excellent customer support, Fast and easy transaction Reviewed on: 13th August 2021

Perfect

Just the best helpful, professional, clear and talk to u as a human Reviewed on: 13th August 2021

Customer service excellent

Used this company twice now and both times the service I received was second to none. Always reply to your requests via email or phone quickly and efficiently. Reviewed on: 13th August 2021

Recommending First Response

First Response Finance were very understanding of my requirements such that I reverted to them for my car purchase once again. This is my 3rd account with First Response Finance. Friendly, fast and reliable service. It was done both via the telephone and setting up my account online. I strongly recommend them. Reviewed on: 13th August 2021

Friendly, helpful and professional

There always there to help with a friendly and professional service. Reviewed on: 13th August 2021

Great friendly service

first response staff are very helpful and efficient I have financed a number of vehicles with them, and I recommend them to friends and family when looking for finance. Reviewed on: 13th August 2021

Very good company

Very helpful and don't rush you into anything Reviewed on: 13th August 2021

Great company

Great company, easy website to work and great customer service Reviewed on: 13th August 2021

Brilliant company

For a finance company to actually call a customer and go through and indeed understand that people's financial history isn't perfect and offer services based on human interaction is in my eyes second to none and I can't recommend these enough. Reviewed on: 13th August 2021

Pleaseant experience with No fuss

From the initial call to the arrangement of my car finance, I found first response a breeze to deal with. Their customer focused approach left me with the knowledge that I was in good hands and an experienced company. All in all, I would recommend first response to all. Reviewed on: 13th August 2021

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