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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant service

Excellent and very friendly customer service. Repayments are the cheapest I've ever dealt with. Would highly recommend this firm to everyone Reviewed on: 13th August 2021

Brilliant

This company is absolutely fantastic, customer service is amazing, so friendly and helpful, I fell onto financial difficulty a few months back and they did everything they could to help me and so understanding! Would definitely recommend for car finance! Fab company!!! Reviewed on: 13th August 2021

Very helpful company

As a first timer they were more than helpful and really great staff Reviewed on: 13th August 2021

Amazing, friendly

They was very helpful and accommodating to me and helped me get my finance and the car I wanted Reviewed on: 13th August 2021

Got car finance. Very easy and straightforward

First response finance is the best finance company I have even known. Easy and straightforward. Been with them for 4years without any problems. Just recently upgraded my car without any hassle. Reviewed on: 13th August 2021

Finance whilst on iva

Fantastic, quick and easy to manage. Kept me informed and supported me with a difficult iva situation Reviewed on: 13th August 2021

Helpful

They've helped me out alot while I've been with them the vehicle I bought keeps breaking and they're always willing to help Reviewed on: 13th August 2021

Great service. Quick and easy!

Form filling out the form online to speaking with customer services the process was quick and easy, they under my circumstances and the procedure was quick stress free and easy. I had my new car in a couple of days! Absolutely brilliant! Five stars! Reviewed on: 13th August 2021

Quick efficient finance for my motorbike.

When buying a motorbike I needed to get finance to cover part of the cost of the bike. Not having great credit history these guys were recommended and the service from start to finish was amazing. They actually care about the customer. They advised the best route to take and I was able to fulfil my ambition to have my dream bike. Reviewed on: 13th August 2021

Above and beyond.

They were very helpful, went out of their way to sort out any problems that arose. Reviewed on: 13th August 2021

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