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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7216 reviews)

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4.95

Based on 7,216 reviews, last reviewed 29th Apr 2026

28000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Quick and easy to purchase a vehicle and lots of sup... Quick and easy to purchase a vehicle and lots of support and info at every stage Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7215)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick easy and simple

Second car finance deal very happy applied was granted chose my car collected it job done Reviewed on: 13th August 2021

Great service all round

Quick easy and very helpful financed my new motorcycle Reviewed on: 13th August 2021

Nice easy process and very responsive

Never been accepted anywhere and got accepted straight away never had problem and very helpful staff Reviewed on: 13th August 2021

Spot on and very quick

Great company I would reccomend if you need financial help for a car Reviewed on: 13th August 2021

First class service throughout.

This is my second time using first response finance. Always had 5 star, hassle free service from them. Would highly recommend. Reviewed on: 13th August 2021

Excellent car finance provider

Quick and simple process, turned down by previous finance provider even though I never missed a payment, but was accepted by first response finance and the interest rate is the same. Really happy, would recommend to others. Reviewed on: 13th August 2021

quality service, very professional

been with First Response for the last 13 years, always excellent customer service, everything is explained in detail and is very clear and easy to understand. Call handlers are very helpful and efficient, would not go anywhere else for car finance. Reviewed on: 13th August 2021

Quick and easy

Very helpful when setting up the finance and the lady on the phone gave me some good advice I would recommend first response to anyone looking to buy a car Reviewed on: 13th August 2021

Great customer service

Customer service was excellent throughout from start to finish and helped me find what I was looking for. Reviewed on: 13th August 2021

Great company to use

Awsome company to use friendly and helpful if you need help with anything Reviewed on: 13th August 2021

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