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First Response Finance: Car finance reviews

4.95
Based on 7,235 reviews, last reviewed 1st May 2026
29800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic team very helpful as well Fantastic team very helpful as well Reviewed on: 1st May 2026
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vics

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7235)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Unrivalled customer service!

5
First response finance made obtaining the right finance package for the purchase of our new car painless, quick and with excellent communications from enquiry through to sealing the right deal. More importantly, their rivals couldn’t match their APR interest or payment terms either for the amount we needed to borrow. If you need a quick decision, good rates and a reputable finance house….. get in tough with these people. They are ready to do business and get you into your new car and back in the road. Reviewed on: 13th August 2021

Great company who help people with a bad credit rating.

5
This company where able to help me getting a car on finance as I had a really bad credit score. I have had the car over a year. They have also been really helpful if I need to move my payment date. Would recommend 100%. Reviewed on: 13th August 2021

Understanding and helpful

5
At the time we needed a second car and first response listened to my situation and circumstances and worked with me to come up with a suitable budget and repayment plan. Reviewed on: 13th August 2021

Excellent service

5
I have had 2 cars with first response and they are very helpful with any queries and dealing with re financing. Reviewed on: 13th August 2021

Excellent service

5
I bought my car with first response and have nothing but praise for them … affordable repayments, easy to deal with and always helpful. Reviewed on: 13th August 2021

5 star company

5
Excellent customer services and quick responses on enquiries Would recommend to any my friends or family Reviewed on: 13th August 2021

What a fantastic company

5
I didnt have the best of credit history and was place with first response by a not so good car dealer when I spoke to first response they had given me car finance and I was free to use a different dealer so I went to a local dealer found the perfect car for my needs and budget and they approved the payment next working day to the dealer and I drove my new car home they have been amazing to deal with I hope I will be able to stay with them for my next car too Reviewed on: 13th August 2021

Unbelievable company

5
2nd time using FRF to purchase my car, very friendly and always happy to assist in any way they can. Highly recommend Reviewed on: 13th August 2021

Absolutely brilliant company

5
What can I say about first response finance ive been with them now for 10yrs all ways lovely no matter what if your struggling with payment ie. Corna virus they where always there if you needed them I wouldn't go with anyone else keep up the good work guys x Reviewed on: 13th August 2021

Car finance

5
This is a great company had no issues whatsoever I would absolutely recommend them to anyone needing car finance A+ Reviewed on: 13th August 2021