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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing service

As a first time driver finding finance, this company made me feel comfortable and allowed me to talk through my options with help. The customer service is amazing and I have not had any issues with payments or contact since I started with them. I recommend this company to other first time drivers. Reviewed on: 13th August 2021

Brilliant

It has been an easy process so far and I don't get bombarded with calls or emails Reviewed on: 13th August 2021

Great customer service

Great customer service very helpful when phoning to discuss my account and explaining what everything ment and how the early settlement payments worked and giving me with rubbish credit history the chance to be able to buy my 3rd car with them overall great customer service really helpful would recommend them to everyone Reviewed on: 13th August 2021

Fantastic

I would recommend first response to anyone looking for finanace they have a fast/ reliable service Reviewed on: 13th August 2021

Fast turn around for processing my finance application

Great company excellent service, whent to view bike and finalised paper work on the spot . Reviewed on: 13th August 2021

Fantastic customer service

The staff are all way there to help you, I was very impressed with the way they delet with my questions Reviewed on: 13th August 2021

Fantastic company

Really helpful staff, probably would own a car without them. Highly recommended Reviewed on: 13th August 2021

Excellent service

No hassle finance. Very easy and straight forward Reviewed on: 13th August 2021

Awesome customer service

Iv used first response a couple of times and any issues iv had which to be honest haven't been many have always been resolved quickly, efficiently and professionally. The staff on the end of the phone have always been friendly and courteous and iv rarely had to wait longer than 5 minutes to get through. So yeh excellent service from First response. Reviewed on: 13th August 2021

Best company

I would recommend this company to everyone I know they are really helpful and very friendly Thank you Reviewed on: 13th August 2021

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