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First Response Finance: Car finance reviews

4.95
Based on 7,223 reviews, last reviewed 29th Apr 2026
28700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

First class customer service and so easy to just roc... First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even ... Read more Reviewed on: 29th April 2026
Aled 's avatar
Aled

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7223)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Car finance

5
Excellent service all the telephone operators I dealt with were very friendly and helpful answering all my questions nothing was to much trouble Reviewed on: 13th August 2021

I got car finance.

5
I would highly recommend first finance car finance. It was quick and easy to deal with and if any problems they deal with it quickly and very professionally. Reviewed on: 13th August 2021

Great friendly staff

5
Staff handled my claim fairly and friendly Reviewed on: 13th August 2021

Car finance

5
First response have been an amazing company so far, very helpful and easy going and the website makes upgrading a vehicle very simple and pleasent. Reviewed on: 13th August 2021

Fantastic service

5
I got my car finance quickly and anyone who ive spoke to has been friendly and so helpful Reviewed on: 13th August 2021

Amazing!!!

5
I have used this compamy now for 7 years, they are outstanding! I couldnt fault them one little bit. I have had multiple cars and happy with the service and process everytime! I would recommend this ckmpany to anyone whether they have bad credit, firat time finance or just browsing they truely are the best company for car finance. Reviewed on: 13th August 2021

Just excellent

5
Best service and excellent in service Reviewed on: 13th August 2021

Amazing company

5
I have had 2 cars on finance with this company always a smooth process and very friendly staff and customer service. Reviewed on: 13th August 2021

really excellent service

5
excellent service and very polite staff Reviewed on: 13th August 2021

Very smooth company pleasure to deal with

5
Speedy company well worth choosing this company for my finance on my car Reviewed on: 13th August 2021