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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7225 reviews)

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4.95

Based on 7,225 reviews, last reviewed 30th Apr 2026

28800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Helped alot and it went thought quickly Helped alot and it went thought quickly Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7225)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Awesome Service

From the start of my application to completion paperwork, First Response were fantastic. Made the whole process as simple as possible for me to complete, were very sympathetic toy circumstances and were prepared to listen to explanations to help secure the application. Fantastic and awesome. Reviewed on: 13th August 2021

Buying my car

First response finance where just fab they keep me informed with emails and where really helpful at all times couldn't fault them and I would definitely recommend them to eny of my freinds and family . Reviewed on: 13th August 2021

Excellent company!!

Very friendly helpful staff. Affordable prices! Highly recommended! Reviewed on: 13th August 2021

Fantastic and efficient service

Best finance company I've dealt with process was efficient and and effective would deffinatly recommend Reviewed on: 13th August 2021

Excellence in customer care

From day 1 of deciding I needed a car the team the showroom the support has been second to non and I work with customers. They couldn't offer enough support and help from offset and u like some companies if they have your custom they go down hill not these guys its constant hats off to them Reviewed on: 13th August 2021

Very good

Good communication and very helpful and accessible Reviewed on: 13th August 2021

Great service

I would recommend first response to anyone, great service and friendly staff Reviewed on: 13th August 2021

Always happy to help.

The service is amazing. Always happy to help. Reviewed on: 13th August 2021

Fast, customer centred approach

a delight to work with for start to finish Reviewed on: 13th August 2021

Highly recommend

From the 1st contact with them my experience was nothing but positive. Friendly and helpful agents, made everything simple to understand and kept me up to date and informed with my claim. The full experience was quick and simple and agents dealt with any queries i had swiftly and provided plenty information on it. Couldn't recommend this company highly enough. Made my 1st experience buying a vehicle easy Reviewed on: 13th August 2021

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