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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Miss L

I had a good experience with the company they were very helpful and explained everything to me would recommend to friends Reviewed on: 13th August 2021

Amazing service

I was a little stressed at the idea of getting finance, along with not having some good credit. But First choice staff put me at ease, called me to ask me a few questions and within a few hours I was approved. Now I'm driving a great car at a price that's good for me each month. Really great level of customer service great staff. Really recommended them to friends. Reviewed on: 13th August 2021

Communication

Clear communication and answered all questions I had when I first got the finance! Would definitely recommend Reviewed on: 13th August 2021

Friendly and realistic

I have now taken out two loans for vehicles with First Response Finance, one for a motorbike and the latest for a car. On both occassions the team from First Response was friendly, understanding and a pleasure to deal with. I would diffinately recommend them. Reviewed on: 13th August 2021

Really helpful

Needed finance to purchase my first motorcycle. They gave me a decent rate according to my creditscore and it still works out cheaper then anywhere else. Reviewed on: 13th August 2021

Brilliant service

Fast quick finance with no faff, work with customers especially those with bad credit to come to an affordable plan Reviewed on: 13th August 2021

Quick, friendly, understanding

First response rang me and my car finance was sorted within hours, they lady I spoke to was lovely she was understanding of my situation and that didn’t affect me getting the finance I needed for a car, I would definitely recommend this company to anyone I no, and definitely will use them again if needs be. Reviewed on: 13th August 2021

Relible

First response are a reliable compainy and do what they can to help you out Reviewed on: 13th August 2021

Loan for car

As i had a not so good credit score i didn’t think I would get finance but need a car desperately for work Got in touch with First Response Finance on the Tuesday and had my new car on the Saturday First Response made everything so easy and clear to understand. Excellent,would definitely recommend them. Reviewed on: 13th August 2021

Great people

I was able to get approved even doe it was closing time as the car dealer was not professional I stayed till the end and first response finance help me to drive home with no delays thank great people Reviewed on: 13th August 2021

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