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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7808 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7808)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent and easy to deal with

I've been with first response finance for about a year now and in the whole time from start to now, they have been nothing but fantastic to deal with. They made it really easy to understand how it all works and made me feel at ease about taking out a finance deal. I would definitely recommend then to anyone looking for good simple vehicle finance. Reviewed on: 13th August 2021

No hassle finance

Used previously for car finance, reapplied when we needed a new car and the process was completely hassle free and approved in less than five minutes. Thanks to all at first response. Reviewed on: 13th August 2021

Fantastic service from start to finish

Everything was smooth from start to finish and completed efficiently Reviewed on: 13th August 2021

Quality

Trusted and quality service provided Reviewed on: 13th August 2021

A***

Top company! Very fast responding and no messing! Reviewed on: 13th August 2021

Reasonable and affordable finance

Very reasonable finance company with ethical values and fair and compassionate views Reviewed on: 13th August 2021

Looked after me for years

I have been with First response for a lot of years now and I would recommend them to anyone. Their staff are very friendly and very efficient. They have helped me with my car finance over multiple vehicles. Reviewed on: 13th August 2021

Gorgeous and sparkling

When no one else would help finance my car they were there every step of the way to get me a new car cant fault them Brilliant!!!! Reviewed on: 13th August 2021

Great customer service

Customer service was great, quick response to any questions I had, finance was dealt with quickly and with no issues, would use thus company again and would recommend Reviewed on: 13th August 2021

Personal and tailored service

During this pandemic. First Response Finance have been responsive and supportive to ensure that we were always able contact them when needed and they followed up where they said they would. Kept promises and made sure that processed were smooth and we were kept informed every step. Reviewed on: 13th August 2021

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