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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Hassle clear

Basically had an easy fast approach and response with no delay and everything was explained so simple.... A hassle free experience from start to picking up my vehicle Reviewed on: 13th August 2021

great company

I wasn't sure if I would receive finance due to not working. I was shocked and surprised to realise this great company supplied me with the best finance to suit around me. would defo recommend Reviewed on: 13th August 2021

First response

Absolutely brilliant company definitely will use again Reviewed on: 13th August 2021

great company

Excellent company, i have bad credit they accepted me and financed my car without any problems. Customer service is spot on Reviewed on: 13th August 2021

Fantastic

Using first response was so easy to set everything up. This is the first time I have a car on finance and found my experience amazing. I will definitely recommend to anyone looking for finance. Thank you first response Reviewed on: 13th August 2021

Amazing service

I have been with them for nearly 6 years and recommended them to my mum and dad as well as brother and partner which all use them now too! They are very helpful, understanding and always able to assist your needs! I can’t fault them at all. Reviewed on: 13th August 2021

Excellent

First response helped me when nobody else would and they even made the payments suit around my pay days which allows me to never miss a payment I would definitely and always recommend them to everyone who is struggling to find a decent finance company Reviewed on: 13th August 2021

Fast and Hassle free

I have had a great experience with first response. The customer service is top class and my application was processed within a matter of hours, which enabled me to collect the car from the dealership on the same day. Reviewed on: 13th August 2021

Outstanding

I’ve used first response a number of times and I can’t fault them, the customer service has been fantastic and the way they will help you as best they can even if you have adverse credit history. I will always recommend them to family and friends and will continue to use them in the future. Reviewed on: 13th August 2021

First class,very helpful,professional and easy.

Can’t recommend highly enough. I was amazed just how easy they made the whole process and every member of staff that I spoke to were pleasant and helpful. The flexibility being able to check online to see how your monthly payments could shorten your term was very helpful. All in all a stress free process. A++++ Reviewed on: 13th August 2021

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First Response Finance: Car finance reviews

30300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (7241)

I have used first response for years,no hassle and e...

Hassle clear

great company

First response

great company

Fantastic

Amazing service

Excellent

Fast and Hassle free

Outstanding

First class,very helpful,professional and easy.

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