Smart Money People Logo

First Response Finance: Car finance reviews

4.95
Based on 7,241 reviews, last reviewed 6th May 2026
30300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026
Renss's avatar
Renss

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very good service

5
They did everything quick and very good service Reviewed on: 13th August 2021

Amazing service from start to finish

5
I was worried I wouldn’t be able to get a car on finance until I got in touch with first response finance who did nothing but help me and guide me from start to finish I am so happy at how quick I was able to drive away with my first car. Thank you first response Reviewed on: 13th August 2021

Absolutely out of this world!

5
First response finance were quick, straight forward and paid out shortly after the confirmation call. I cannot thank them enough. The man (I cannot remember his name) was a lovely and understood my anxiety and mental health that I declared to him at the start of the call. I didn’t once feel like I was being judged and extra help can be put in place if needed in the future. From applying to getting my car it was quick and smooth process that took no more then a day. In the future, when I’m due to get a new a car I will most definitely be going through this company. Outstanding customer service and outstanding members of staff. Reviewed on: 13th August 2021

Fantastic

5
I have had car finance with this company for many years and their customer service and the whole process is very quick and easy Reviewed on: 13th August 2021

Fantastic service from start to finish

5
Quick and very easy to deal with. Reviewed on: 13th August 2021

Highly recommend

5
My finance was arranged in a very polite, helpful & efficient manner. I was guided through the process at every stage. Reviewed on: 13th August 2021

Fast friendly customer service

5
Went to look at car had representative call me to go through all my details and see what was affordable for me for my car and was done within 45mins and got a great deal and money was payed out within the day of me accepting my vehicle Reviewed on: 13th August 2021

Great customer service

5
Very friendly staff and helped loads getting my new car Reviewed on: 13th August 2021

Amazing company!

5
I have had 2 cars and just refinanced again for my dream motorbike. I have been a customer for the last 6 years and always had a great service. Without these I wouldn't of been able to get my dream car and bike! Easy process and hassle free, definitely recommend and love knowing I have these if I need help in future. Reviewed on: 13th August 2021

Easy to deal with

5
Good costumer service, polite to talk to. Easy to deal with Reviewed on: 13th August 2021