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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing customer service

Honestly this finance company delivers the best customer service from start to finish,I'm currently on my second vehicle finance through them and I would never choose finance through anyone else! Every single member of the team you speak to is friendly,approachable and goes above and beyond to deal with every step of the process. 5 star service,great rates,lots to choose from,great for building credit. Reviewed on: 13th August 2021

Brilliant customer service

Brilliant company to deal with everything was ver straight forward and easy to complete their customer service was spot on genuinely don’t have a single bad thing to say about this company Reviewed on: 13th August 2021

Fantastic company

I have car finance with these guys and I highly recommend. So helpful Reviewed on: 13th August 2021

Best customer service

Best customer service I have ever received. They made me feel comfortable and East to understand. Thanks wl definitely recommend them. Reviewed on: 13th August 2021

AMAZING CUSTOMER SERVICE

We dont have the best credit score in the world and were really nervous about being accepted for finance but first response treat us like humans but a score thats the result of a history of hard luck. They looked at what our life is now not what is was 3 years ago and we were able to get the car we needed to keep our family going. Reviewed on: 13th August 2021

Understood everything

When I applied first response were there for me right through with everything they understood all my circumstances and were still able to help would definitely recommend Reviewed on: 13th August 2021

Simple Reliable Quick

I found taking my car finance deal through first response swift and easy. The customer support time is very helpful and always keep good contact with the client regarding payments and all other matters. Reviewed on: 13th August 2021

Motorcycle Finance

Really helped me out when I had an accident Reviewed on: 13th August 2021

Fast reliable finance

Had a same day quote for finance on a car . Accepted and got the car next day Reviewed on: 13th August 2021

Excellent customer service

Went through a hard patch and they couldn’t help enough to keep me from falling behind with payments very understanding and straight forward to deal with will be a future customer for years to come Reviewed on: 13th August 2021

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