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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7233 reviews)

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4.95

Based on 7,233 reviews, last reviewed 1st May 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car finance

This company have been amazing very helpful and always going the extra mile to help people Reviewed on: 13th August 2021

Outstanding customer support

I have been a loyal customer of first response for 6 years now , excellent customer focused support nothing was ever a chore when dealing with first response, kept me informed every step of the way with my account and genuinely felt like they where there to help me with any issues I had. To anyone reading this I have honestly been more than happy with them and recommend you use them. Reviewed on: 13th August 2021

Amazing company!

I had my first finance car through this company and it came with alot of problems. The company did so much to help me even paid for my repairs as good will gesture! I now have another car with them because i just wouldnt go anywhere else! The staff are amazing and help in all situations you need them too. Just amazing and cant thank them enough for their help and support Reviewed on: 13th August 2021

Great friendly service

Great service nothing too much trouble very helpful Reviewed on: 13th August 2021

Friendly people

The people I spoke to, are very attentive, and friendly, throughout the process Reviewed on: 13th August 2021

Excellent service

Very friendly staff help you all the way! This is the second finance I have had one for a car and now for a motor bike can’t praise them enough! Reviewed on: 13th August 2021

First class experience

When I telephoned first response I was nervous as I never had car finance before,the gentleman on the phone put me at ease was very patient with me,and made me feel very comfortable, the process was straightforward, things that I didn’t quite understand was explained fully to me, I was kept updated throughout the process, Once I had chosen my car I telephone first response and they confirmed my purchase, very happy with the entire process and experience I had with this company and would recommend and use again Reviewed on: 13th August 2021

Simple and understanding.

Everyone I've ever spoken to has been nothing but friendly and helpful. The whole process was easy to follow and really quick. Nothing is too much trouble. Throughly recommend! Reviewed on: 13th August 2021

Good service and helpful

Been a customer for years and they always happy to help and always ready to give the best options. Reviewed on: 13th August 2021

very helpful

Very prompt and helpful staff was amazing Reviewed on: 13th August 2021

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