Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

View other First Response Finance products

4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing company!

I had my first finance car through this company and it came with alot of problems. The company did so much to help me even paid for my repairs as good will gesture! I now have another car with them because i just wouldnt go anywhere else! The staff are amazing and help in all situations you need them too. Just amazing and cant thank them enough for their help and support Reviewed on: 13th August 2021

Great friendly service

Great service nothing too much trouble very helpful Reviewed on: 13th August 2021

Friendly people

The people I spoke to, are very attentive, and friendly, throughout the process Reviewed on: 13th August 2021

Excellent service

Very friendly staff help you all the way! This is the second finance I have had one for a car and now for a motor bike can’t praise them enough! Reviewed on: 13th August 2021

First class experience

When I telephoned first response I was nervous as I never had car finance before,the gentleman on the phone put me at ease was very patient with me,and made me feel very comfortable, the process was straightforward, things that I didn’t quite understand was explained fully to me, I was kept updated throughout the process, Once I had chosen my car I telephone first response and they confirmed my purchase, very happy with the entire process and experience I had with this company and would recommend and use again Reviewed on: 13th August 2021

Simple and understanding.

Everyone I've ever spoken to has been nothing but friendly and helpful. The whole process was easy to follow and really quick. Nothing is too much trouble. Throughly recommend! Reviewed on: 13th August 2021

Good service and helpful

Been a customer for years and they always happy to help and always ready to give the best options. Reviewed on: 13th August 2021

very helpful

Very prompt and helpful staff was amazing Reviewed on: 13th August 2021

Finance is going really well

Really easy to amend agreement, very happy with the company and would highly recommend Reviewed on: 13th August 2021

Brilliant easily sorted no hassle

Everything was straight forward and easy to complete very nice customer service Reviewed on: 13th August 2021

Alternative products

Car finance
from Zuto 4.66 from 304 reviews
Car Finance
from Arnold Clark 3.68 from 12 reviews
Car Finance
from Creditplus 4.93 from 34 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub