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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Easy to use & straight forward finance

5
Really easy to apply & straight forward dealing with them. We had the approval within an hour & had signed for the car the same day. So simple. Reviewed on: 13th August 2021

First response finance

5
Very easy to use and professional Reviewed on: 13th August 2021

Excellent

5
Excellent service from start to finish Reviewed on: 13th August 2021

Making finance easy

5
With a car close to becoming scrap and a new baby on the way, I was in need of a bigger car and one that didn’t break down once a month! I was struggling to get finance that was affordable to me, especially with looming maternity and the covid pandemic affecting my usual salary. Once I found the car I fell in love with First Response Finance were one of the lenders that accepted me and offered me affordable repayments to suit my financial situation. With friendly, helpful staff when calling and easy to navigate online portal- all my customer service needs have been met. I would 100% recommend First Response Finance. Reviewed on: 13th August 2021

Brilliant

5
First time I have used these guys and they are spot on. Helpful no matter what your situation and nothing felt to much haste for them. They went out of there way to help me. Have recommended them to family and would recommend them to anybody. Reviewed on: 13th August 2021

Excellent finance company.

5
Had multiple agreements with these guys. Always a pleasure, helped me in a number of ways, customer focused. Will continue using them when I upgrade. Reviewed on: 13th August 2021

Easy no fuss or hassle

5
excellent service all sorted in a matter of mins, no silly prices just an honest charge for services Reviewed on: 13th August 2021

Absolutely good work

5
Just wanted to say thanks to the first response and all the workers there. Reviewed on: 13th August 2021

Excellent service

5
First response offer excellent customer service. From start to finish everything ran smoothly and efficiently. Super friendly, absolutely no stress for me at all. Well done Reviewed on: 13th August 2021

Excellent Service

5
Excellent service start to finish. Couldn’t fault this company and the staff. Definitely would use again. Amazing. Reviewed on: 13th August 2021