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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7234 reviews)

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4.95

Based on 7,234 reviews, last reviewed 1st May 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Seamless, from start to finish.. Easy to deal with and there if you have questions. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7234)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

5 star service

I have been using First Response for last 2 cars I bought and services is 5 start from the start till end. Will recommend. Reviewed on: 13th August 2021

Very responsible company

I’m very satisfied with company they gave me all support and help when I needed. Reviewed on: 13th August 2021

Simply the best

I have had finance with First response a few times and they have always been very helpful, friendly and willing to listen. I can't fault them in any way and i would not hesitate in recommending them to others. Reviewed on: 13th August 2021

Great and friendly customer service

An amazing company deals with everything I need and more Reviewed on: 13th August 2021

Great company

What a great company they always listen and check that they are meeting you required affordable money payment and double check everything Reviewed on: 13th August 2021

Customer friendly

A good finance to choose for people with bad credit. I recommend this. Am using this for more than 5 years. They have given me finance for my first 3 cars. Again I will use this company in future Reviewed on: 13th August 2021

Nothing more than superb

Great customer service and really go out of their way to get you the deal you want Reviewed on: 13th August 2021

The ONLY people to actually listen to me....

Always ready to hear your situation and help when others just don't. Reviewed on: 13th August 2021

A great company helped out my family!!

What a great helpful company they have really helped me and my family get our dream car. Wish you all the success !! Reviewed on: 13th August 2021

Brilliant

Fab company I’ve had three car finance policy’s with first response, new car sorted out all within couple of hours, always good customer service, never no problem at all Reviewed on: 13th August 2021

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