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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

100%

Always ready to help you out and always honest with you I definitely would recommend this company Reviewed on: 13th August 2021

Brilliant company

What an amazing company never had a problem since using them. always helpful and have a great member of team on board! Keep up the good work :) Reviewed on: 13th August 2021

Best finance company

Fantastic finance from start to finish very easy to deal with used them at least 4 times perfect every time no hassle great service perfect Reviewed on: 13th August 2021

Brilliant service. Helped me where no other company would

I would recommend using first response finance. Brilliant service. I will be going to them again in the future Reviewed on: 13th August 2021

Brilliant

Wasn't expecting to be able to get car finance,but first response said yes & I now have e the car I wanted. Reviewed on: 13th August 2021

Fantastic Experience

First Response Finance has Finansed two cars for me.From the start to the finish of me getting my cars it went so smoothly on both occasions.I didn't have to keep calling them to ask about anything as the company keeps you informed about what is happening every step of the way and what I was told would happen is exactly what happened throughout the whole process.Also on both occasions the funds for both cars were paid to the car company's when they said it would be and I was able to collect both cars as arranged with the car company's. When I enquired about my second car which I purchased in 2020 I was also given a lower Finance rate which I was told would happen if I wanted to change my car in the future and used the company again to finance it. I would recommend First Response Finance to anyone without hesitation and will definitely be sing them again when I decide to change my car. Thanks very much First Response Finance for a very stressles experience for which I am also experiencing with my second car. Reviewed on: 13th August 2021

Quick and easy no hassle whatsoever fantastic company to deal with

Fantastic company to deal with so friendly and helpful Reviewed on: 13th August 2021

Brilliant customer service

In the 8 years I have used first response for car finance I have not had any issues with customer service. Very friendly and helpful call staff. Reviewed on: 13th August 2021

Fair & Easy!

I think I have been with First Response Finance for 8 years or so now? They have always been fair and easy to use. Never had any issues with them, have good deals when it comes to getting new car finance & they are very quick too, in fact, I would say quicker than a car dealership sorting your finance out. You have a basic and perfect online account if you want to check payments/dates/change things, no issues at all. Also, Can I give a big shout out to all the staff I have dealt with at first response, they have always been very nice, polite and helpful. Reviewed on: 13th August 2021

Hyundai i30

I bought a car march of this year I had 2000 as a down payment. First response made a plan to suit me and were very helpful giving the current circumstances personal and professional. Very competitive rate apposed to some other companies I had tried. Highly recommended Reviewed on: 13th August 2021

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