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First Response Finance: Car finance reviews

4.95
Based on 7,235 reviews, last reviewed 1st May 2026
29800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Fantastic team very helpful as well Fantastic team very helpful as well Reviewed on: 1st May 2026
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vics

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7235)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Brilliant

5
Fab company I’ve had three car finance policy’s with first response, new car sorted out all within couple of hours, always good customer service, never no problem at all Reviewed on: 13th August 2021

Brilliant

5
Easy to work with and very helpful Reviewed on: 13th August 2021

Very good

5
I have been with first responders finance for 6 years and had a really good service from them Reviewed on: 13th August 2021

Bike Purchase

5
First Response were a great help when purchasing my motorcycle. APR is a on the high side, but i had no credit history and this was my way of getting my Credit Rating up. Was made redundant at the start of Lockdown 2020 and First Response have been very helpful, helping me through these difficult times. Reviewed on: 13th August 2021

Helpful though a sticky spot

5
I own a small business that requires me to have fairly new Vehicles at all times. First response where very good and got me on the road in no time when I suffered a vehicle lose. Highly recommend and with a little bit of banter I got a lower interest rate for being a good customer Reviewed on: 13th August 2021

Outstanding.

5
My experience with first response has been outstanding. Every member of their team that I have spoken to over the course, had been very helpful and have never seemed rushed to get my call dealt with and have always taken the time to awnser my question fully. Reviewed on: 13th August 2021

Brilliant customer service and quick approval and quick pay out 5 star company

5
When i applied it didnt take long to get approved and when i needed payout for car it took only 15 minutes which was brilliant from going to dealer already decided on car to singing for it i left the forecourt in under 30 mins Reviewed on: 13th August 2021

Quick and easy to set up.

5
Set up finance on the day I bought the car. Fantastic thank you Reviewed on: 13th August 2021

Great company

5
First response finance were extremely helpful From my first contact to this day. They made getting finance for my car extremely easy. I had no hesitation in using them again when I recently upgraded my car. Reviewed on: 13th August 2021

Great company

5
They couldn’t of made the process any easier, they check the garage to make sure it was reputable and everything was going to be good for me. Once I had chosen the vehicle, the funds were transferred immediately. Reviewed on: 13th August 2021