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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic

Fantastic customer service, really great help to young people trying to build credit score Reviewed on: 13th August 2021

Absolutely superb!!!

So in the past I had a few credit issues, and as I had started to repair my credit history by paying back all my debts, my credit score was still very poor, However, first response didn’t judge me on my score at all, a quick friendly chat with an underwriter, so that they had a better understanding of what caused my past issues, and where I was at at the time of applying was all it took for me to be approved for the finance I wanted, Because of this I think first response is just amazing because I don’t know of any other company who deals with finance applications this way, and I will definitely be staying as a future returning customer again, not just because of the application process, but also the customer service when you need to speak to someone is just exceptional, Well done first response, well done indeed. Reviewed on: 13th August 2021

Always there to help

Always been there to help me when my credit rating was not up to scratch Always helpful and got Me a great deal Reviewed on: 13th August 2021

The only car finance company I would choose.

I had purchased my first car on finance begging of February. At first I had been apprehensive as it was the first time I had ever applied for a finance. I was contacted by the company immediately once my application was sent over. My application was authorised at the same day as well as having the most helpful person on the phone guiding me through the application. Overall experience 10/10 Reviewed on: 13th August 2021

Excellent

Very helpful and friendly. Definitely recommend Reviewed on: 13th August 2021

Absolute pleasure to deal with

I am now onto my second car with these guys and with my first car I only had it 7 month and looked into something a bit bigger. I seen the car I wanted and first response made everything as easy as could be. I couldnt of wished for anything easier. I overall experience with these guys has been amazing throughout. Helping customers whichever way the can seems to be there priorty and it shows. Absolutely fantastic. Keep up the great work Reviewed on: 13th August 2021

Mr

I'm very satisfied with first response finance. Very good and affordable price. They help me to get my car finance sooner and low interest Reviewed on: 13th August 2021

Brilliant guys

I went with these guys for car finance and they went above and beyond to help me with my finance for my car would highly recommend them to anyone in my situation Reviewed on: 13th August 2021

Excellent

Excellent service though out the progress customer services were outstanding in every aspect Reviewed on: 13th August 2021

Great company

Always friendly and helpful. Great customer service and just an overall easy company to deal with. Reviewed on: 13th August 2021

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First Response Finance: Car finance reviews

30300% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (7241)

I have used first response for years,no hassle and e...

Fantastic

Absolutely superb!!!

Always there to help

The only car finance company I would choose.

Excellent

Absolute pleasure to deal with

Mr

Brilliant guys

Excellent

Great company

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