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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Wow

Excellent company, very friendly, always very helpful , could not get any better anywhere in my eyes Reviewed on: 13th August 2021

Amazing company

Amazing company and very trustworthy. Reviewed on: 13th August 2021

Helpful & friendly staff

I had my car on finance with first response for 3 years, however managed to pay car off sooner. When calling to make arrangements the staff were very helpful and directed me quickly to the person that could deal with request. Would definitely use again & recommend. Reviewed on: 13th August 2021

Life saver

Thanks to first response finance I was able to get a car that I love. Due to my previous car having issues that cost too much to repair that I couldn’t afford. First response stepped in and made it happen Reviewed on: 13th August 2021

Car finance

Had no problems is obtaining finance from this company made sure my payments was workable. Fast friendly service. Reviewed on: 13th August 2021

Spot on service

Nothing was any bother. Finance sorted and new car in no time at all. Reviewed on: 13th August 2021

Excellent choice for car finance

The advisors for first response are amazing, they are very reassuring and find a suitable payment plan to suit your needs. Have to say they were the best company to listen to any financial problems due to covid and people being furloughed. Will use again and highly recommend to anyone in need!! Thank you Reviewed on: 13th August 2021

Excellent company.

Very good company to finance with! Excellent customer service and no problems what so ever! Reviewed on: 13th August 2021

Excellent customer service

I had given up hope of getting finance when I chanced upon a First Response Finance advert online. They were brilliant. I had a car within a week even with my awful credit history. I would recommend to anyone with or without a dodgy credit score. Reviewed on: 13th August 2021

Excellent

Amazing customer service, helped me through the whole process Will definitely be recommending them Reviewed on: 13th August 2021

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