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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Highly recommended

I have had 2 finance agreements with thus company, they are friendly approachable and make sure everything is explained at every stage. On one occasion where I had a payment issue there worked with me to resolve this with no nasty admin charges. A fantastic company I would happily use again. Thank you Reviewed on: 13th August 2021

Excellent

I could not have wished for an easier ,helpfull,careing company they help me step by step when ever I need help and always get in touch to see things are ok, if ever I get car finance again I would run back to first response finance, thank you for always being very helpful. Reviewed on: 13th August 2021

Brilliant customer care nothing wasn't to much

Always kept in the loop in everything and so easy to apply Reviewed on: 13th August 2021

Very easy

Good rate and easy to deal with, online portal is also very easy to navigate Reviewed on: 13th August 2021

Very happy

We couldn’t be happier with first response they have been brilliant when we first got our car and there was problems with the car. They helped sort out the problems and the finance application was easy Reviewed on: 13th August 2021

New finance

Excellent service easy to apply online quick desision quick payout for my new car would highly recommend Reviewed on: 13th August 2021

Top Company

First class service from a first class company. Easy and straight forward from start to finish. Had a problem with a garage where I purchased a car and First Response Finance stepped in for me and fixed it in no time! Highly recommended Reviewed on: 13th August 2021

Personal touch made all the difference

First response provided a fast honest service, they took the time to get to know me, my history and my circumstances before making their decision. Ultimately they helped me buy a car that I love and save me in the region of £6k compared to a competitor. The guy I dealt with was friendly, attentive and patient and it the all around service was fantastic Reviewed on: 13th August 2021

Excellent company

Been with these years no issues at all bend over backwards for me all the time Reviewed on: 13th August 2021

Great customer service

Felt as if I was treated as a human not a number or robot. They did their background checks including really finding out how much my wife and I made. Excellent communication skills on every level Great job guys Reviewed on: 13th August 2021

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