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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

I would highly recommend

From start to finish of the Purchase of my car they was so helpful and made sure I could pay the finance and not get myself into more debt they are very helpful and they make sure they give you a reasonable offer of repayments so you can afford to pay for it Reviewed on: 13th August 2021

Professional, personal, service

The ease and speed at which everything was organised, especially with an import vehicle was excellent. The fact that I can deal 1:1 without a call centre for a professional personal service sets them apart. Reviewed on: 13th August 2021

Great company to deal with

Definatly would use again very helpful in difficult times Reviewed on: 13th August 2021

Happy

Friendly fast service , easy to deal with Reviewed on: 13th August 2021

Fast,easy,transparent

One of the best companies iam used for car finance Reviewed on: 13th August 2021

Incredible

I struggled to get finance to help get me a car, untill I found out abit first response finance. They were amazingly friendly, understanding and incredibly helpful on the phone, and after that short phone call, within 20 minutes I was driving away in my new car, able to travel to work and haven't missed a payment. The repayments are very low and reasonable for the amount I have borrowed. Once again extremely happy with the level of service this company provides. Reviewed on: 13th August 2021

Amazing & understanding

After writing off my car and with bad credit on my name I began to struggle to find a vehicle and was close to losing my job as I needed this to work. FRF was absolutely fantastic and helped me in every way to assure I could afford a car within reason and not for me to be pressured into taking something I didn’t need. It took 2 days for all the processing for me to get the car I’ve wanted for a while and have been more than helpful. Reviewed on: 13th August 2021

Great service

First response finance have been great. I bought my first car on finance with them and found them fair, quick and easy to deal with. Really glad I went with them. Reviewed on: 13th August 2021

Excellent

I have been with first response finance for sometime now and can not fault there customer service they are always very helpful Reviewed on: 13th August 2021

They make your difficult plans very easy.

My experience with them has been excellent and very professional service. Reviewed on: 13th August 2021

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