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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Trustworthy

I'm a first time car buyer, I was wary of most finance companies but as soon as I applied with First Response I felt comfortable and at ease. The communication through the loan process is reassuring and professional giving the customer information at every step. The Apr rates are very fair. I'm overall extremely happy. Reviewed on: 13th August 2021

Amazingly good

Basically wanted a newer car got in touch with first response and found the car on a Friday at 4am picked my new car up at 3pm Saturday happy days Reviewed on: 13th August 2021

Really helpful

Got into difficulties and missed a payment were really understanding and sympathetic and not at all judgemental or pushy. Arranged an affordable payment plan to get me back on track. Would highly recommend Reviewed on: 13th August 2021

Got a problem? No problem!

1st class company with excellent customer service nothing too much trouble Reviewed on: 13th August 2021

Fantastic!

Great service! Always helps with whatever i need, website is fantastic and easy to use! Perfect customer service, would always recommend to a friend or family. Reviewed on: 13th August 2021

Great customer service

I have been a customer for around 9 years and currently financing my third car through this company, being a family of 7 it can be difficult to obtain a large road worthy vehicle for a reasonable price and first response has helped me multiple times. The friendly customer service is just the best. Reviewed on: 13th August 2021

Amazing service

Iv had finance through first response twice now and I can not fault the service they provide Reviewed on: 13th August 2021

Over the moon

I couldnt ask for better service very very helpful company and there service deserves top marks Reviewed on: 13th August 2021

Amazing quick service

Amazing service very quick with response and in-depth detail with all paper work Reviewed on: 13th August 2021

Helped me with finance even though I have bad credit

I need a car for work so when my car broke down and would cost far too much in repairs I need something quick. First response offered me an affordable rate so I could get back on the road on the same day I applied. Customer service was fantastic and was an easy process. Very happy and have recommended to friends and family. Reviewed on: 13th August 2021

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