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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great, fast and very helpful

Used first response finance second time now they just get better and better each time very helpful very understanding and definitely will be using them again in the future Reviewed on: 13th August 2021

bike finance amazing company

this company is so helpful and is always willing to answer any questions you have and they will sort any problems you have Reviewed on: 13th August 2021

Excellent and professional service

I had very little chance at car finance until i found First response finance, they were excellent and very professional while dealing with my application, they exceeded my expectations and would definitely recommend to anyone who thinks they wont be accepted for finance, absolutely outstanding professionalism from first response finance Reviewed on: 13th August 2021

Amazing company

Outstanding customer service. Very helpful company. Reviewed on: 13th August 2021

Amazing customer service

My car was written off first response helped me get back a new car back on the road with very little stress and couldn’t have been more helpful Reviewed on: 13th August 2021

You're made to feel part of a family rather than a number

Every member of staff I have spoken with has welcomes you as if your part of the family & not just a number in the system. I was even able to arrange my new finance direct with FRF with them before getting a new car. Reviewed on: 13th August 2021

Great company to deal with

Simple and easy process, pre approved finance and allowed me to buy a new car fast when my previous one failed its mot, the money was in the dealers account within minutes meaning I could drive away same day! Reviewed on: 13th August 2021

Car finance

They were very helpful and made sure I understood the finance, also they answered any questions that I had Reviewed on: 13th August 2021

Very good service

Helpful and listening to your needs Reviewed on: 13th August 2021

Excellent

Bought a couple of cars using them will use again Reviewed on: 13th August 2021

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