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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very accommodating

Great service, looked personally into my situation and adjusted the deal to fit what I needed/wanted! Very friendly and helpful 10/10! Reviewed on: 13th August 2021

Brilliant

100% recommended. They really helped me Reviewed on: 13th August 2021

Excellent Company to deal with

Have used First Response for a about 7 years. Very friendly staff & helps you make the right choice. Fast decisions and speaks to the seller to ensure all is well. I would not to anywhere else. Reviewed on: 13th August 2021

Speedy service

Most helpful people, everything fully explained, paid the dealer directly, app makes it easier to make payment, and check on balance. Reviewed on: 13th August 2021

Fabulous company

Excellent company,very easy to deal with Reviewed on: 13th August 2021

So easy and straight forward

Been using them a few year now, no fuss, straight to the point. Always explain break down and go above and beyond to help find a car. Had my new car by tea time same day. Reviewed on: 13th August 2021

Perfect

Wouldn't let me put motorcycle finance so I put car finance. I took out motorcycle finance with first response and they have been absolutely amazing from start to finish when, when my lay changed from 2 weekly to weekly I called them up and they had it changed in a matter of minutes. I would highly recommend them and I will be returning if I take finance out in the future. Reviewed on: 13th August 2021

Excellent service

Got finance with first response and could choose my payment dates, made it so easy for my monthly budget and hassle free, would very highly recommend Reviewed on: 13th August 2021

Straight forward finance

Absolute doddle to fill out paperwork, great response time and fantastic customer service Reviewed on: 13th August 2021

Great customer service

They are just a phone call away, sort out any issues one might have, quickly and efficiently, very understanding during the lockdown when I wasn’t working Reviewed on: 13th August 2021

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