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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great company

5
Always supported me when I have had car finance Reviewed on: 13th August 2021

Fast and easy process

5
Very informative, great and reassuring customer service . Reviewed on: 13th August 2021

Great customer service

5
I was looking for a car upgrade as my current was too small and I needed something bigger as I recently had a baby. After months of searching, First Response Finance accepted my finance, and their service was beyond outstanding. Very easy to get in touch with, no long wait times to talk to someone. When you do speak to someone, they are so friendly and helpful. Their website is very simple to use and negates the need to contact support! Reviewed on: 13th August 2021

Excellent service

5
Great company will definitely recommend to anyone Reviewed on: 13th August 2021

Great company that listens.

5
I had terrible credit, needed a car for work. I thought I had no chance after many failed applications. When I spoke to first response finance they actually spoke to me and got a feel for my finances. Withing a week I was driving. Now on my second car with them and will also get a 3rd no doubt Reviewed on: 13th August 2021

Amazing company

5
Quick an easy straight forward affordable repayment Reviewed on: 13th August 2021

Easy to use and works well

5
Super quick and easy with no hassle at all Reviewed on: 13th August 2021

Very fair company

5
I took out car finance with first response and can honestly say the company is brilliant, I got behind with my payments during the pandemic and they arranged a payment plan for me, they looked into what I could afford at that time and worked with me to sort something that would mean I would struggle further.They where friendly and non judgemental, overall a good company. Reviewed on: 13th August 2021

Fantastic service

4
I had bad credit from previous decisions first response were very helpful and quick decision I would recommend these to others Reviewed on: 13th August 2021

Great financiers

5
Had no problem sorting my finance with them and they didn’t Bombard me with annoying calls when i was unsure. Reviewed on: 13th August 2021