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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best customer experience to date

I currently have a vehicle with this company and I’ve had enough things happen to myself, however FRF have checked up on my progress with the vehicle, been lenient towards my payments and also have been nothing but attentive! They really go above and beyond for their customers ! Reviewed on: 13th August 2021

Listened to my needs, fast and effective response

After trying to find a finance company for a new car I came across first response , I spoke to a agent and went through all my details , first response came back really fast with a decision they kept me up to date with all of the application process and I had my new car within that week , excellent service Reviewed on: 13th August 2021

Brilliant

Love the customer service friendly helpful and got me the car I’ve always wanted Reviewed on: 13th August 2021

A keeper

I have used these for my last 3 car purchases and have always found them extremely helpful from start to finish I would highly recommend and I will be continuing to use them for future purchases Reviewed on: 13th August 2021

Car Finance made easy

I had just passed my test when my car broke down,I had recently separated so didnt have the money to buy a new car out right and my credit rating wasn't very good....but First Response took a chance on me and the whole process was easy and the team where amazing,they saved the day and ment I had a car to able to take my kids to appointments without having to stress on how I was getting them there etc Reviewed on: 13th August 2021

Great company excellent service received

Fast friendly easy service received from start to finish highly recommended to anyone considering a new car purchase I will definitely go straight back to this company if a new car is needed. Reviewed on: 13th August 2021

Great

I'm very satisfied customer with First Fesponse Finance. Never had any problems with them. Reviewed on: 13th August 2021

Excellent communication all the way through

Excellent customer service throughout the whole experience, Very smooth process Reviewed on: 13th August 2021

First response should be your first choice

Couldn’t ask for a better finance company. Most helpful people to deal with. And they work with you as a friend and not as a business. I would definitely recommend FirstResposeFinance to anyone who is considering getting car finance. I will most certainly use them in the future. Reviewed on: 13th August 2021

Great professional company.

Helped me get my first car on finance. Really helped me as I needed it for my new job. Very helpful & will use for my next purchase! Reviewed on: 13th August 2021

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